Кристиян В.
Disappointment
First of all, I want to give special thanks to Daniel and Victor from the team. They are genuinely great people, and I truly appreciate everything they've done for me! So, where do I even start? About a month ago, I decided to invest in this mentorship program. I came in extremely motivated, excited, and with very high expectations. I genuinely believed this would be the place where I could take my e-commerce knowledge to the next level. One month later, I walked away with an expensive life lesson and, unfortunately, very little actual value from the mentorship itself. One of my biggest disappointments was the lack of depth in the coaching. For example, understanding your customer avatar on a much deeper level is arguably one of the most important foundations of building a successful e-commerce business, yet I never felt properly guided through that process. Most of the time, I was looking for actionable feedback, real examples, and someone who could challenge my thinking and explain WHY something wasn't working and HOW to improve it. Instead, I often received short, surface-level answers that didn't really help me move forward. Ironically, I found that some of the most valuable parts of the entire experience came from the private community and conversations with other members rather than the actual mentorship. Don't get me wrong, having access to like-minded people is great, but for $10,000, I don't think that should be where the majority of the value comes from. My overall feeling is that the coaching lacked the effort, depth, and personal attention I expected from a program at this price point. I didn't join expecting someone to build my business for me or guarantee my success. I was fully prepared to put in the work. What I expected was proper guidance, constructive criticism, and access to people who could help me understand things I couldn't figure out on my own. Unfortunately, that wasn't my experience. I still respect the people behind the program, especially Daniel and Victor, and I'm grateful for the time they gave me. But I think there's a significant gap between the expectations created around this mentorship and the actual experience I had.
Response from Ecommerce Scaling SecretsOct 6, 2026
Hi Kristiyan, Thank you for taking the time to share such detailed feedback, and for your kind words about Daniel and Victor. We genuinely appreciate that. We’re sorry to hear that the mentorship did not meet your expectations, particularly regarding the depth of coaching, communication, and level of guidance you were looking for. When you raised these concerns with us, our team worked with you directly to try to improve your experience, including reviewing the situation with you personally and offering different coaching and support options. We made several attempts to find a solution that would better meet your needs. Ultimately, we respected your decision not to continue with the program. While we’re disappointed we weren’t able to turn the experience around, we appreciate you sharing your perspective. Feedback like this helps us identify where expectations and delivery may not have aligned and where we can continue improving the client experience. We wish you all the best moving forward. BBA team.