EcolabReviews of ecolab.com

ECOLAB is impossible to get ahold of, and when you rent a machine from them expecting them to service it when it breaks down, (it has been leaking since October), communication is important. I rarely get a call back from anyone there. I can't even email them. I get a fatal error message from their end saying access is denied. and when I tried customer service, they told me they can't give out personal information. Personal? it is one business to another. I don't want a personal email, I just want to be able to send an email to their ecolab email because talking on the phone doesn't get me anywhere.

Didn't service our rental commercial dishwasher for 12 months. Then when we installed another one, they wouldn't disconnect us, sent us to collections, and still haven't picked up their dishwasher. TERRIBLE product and customer service. The new dishwasher we installed uses much less water and chemicals.

today Samuel reyes , from san angelo tx came i to do our monthly service at our facility. he did a great job and is very clean cut, respectful and just a genuinely good kid . hes doing an amazing job for ecolab

My company purchased abou $900 worth of dishwashing products from Ecolab and promptly paid the invoice. Many months later, I started getting past due invoices. 4 different times over the next 3 years had to deal with this clueless co, each time providing all payment information, including emailed cancelled check images.

Poor management of sites, clearly not doing what they promised to keep sites pest free. I have seen Rats running around during the day and all bait boxes are empty, full of cobwebs and not tied down. Just visit M&S and McDonald's site in Twerton! Rat burrows and rats everywhere. This review will stay as 1 stat until the situation has improved. I will monitor the site monthly.

Absolute WORST company to deal with. They love to cash our checks but never apply them to our account and a month later you're getting calls from collections because their AR department is absolutely USELESS. No matter how many times you call and provide them proof of cleared checks they'll say they didn't receive it.

The Ecolab account team, including management in Houston is the absolute worst. They don't return phone calls and it always takes repeated phone calls and escalations to get anything done. On top of that, they are rude. The absolute worst!

Worst dishwasher company on earth let's make a dishwasher that's drains ALL THE WATER FOR A TOOTHPICK OR SMALL PIECE OF LETTUCE idc anymore company's need to face consequences remove the es 200 from stock find a new engineer and quit thinking you are a good company