Ecocentric MomSign up for our pregnancy box, mom box, or mom & baby subscription box. We handpick small-batch, organic & nontoxic products you’ll love and deliver them right to your door.
Ecocentric Mom (ecocentricmom.com) has 146 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Steven L.
Overall experience has been fantastic! A hiccup here and there with shipping, but company addressed it immediately. My wife loves receiving these boxes every month. I will be purchasing another 6 month subscription for her in the next day or 2. Keep up the good work :) Kind Regards
Mandy
I was really excited about trying this box. Unfortunately I had a problem with my box. I contacted customer service. After some back and forth via email they took care of the issue and were very professional and friendly in their communications. I appreciate the help and the fact that they resolved the issue to my satisfaction. Highly recommend this box.
Response from Ecocentric MomMay 16, 2017
HI Mandy, thanks for taking the time to share your feedback - we'd love to get to the bottom of this for you. According to our records, our agent responded to your concern (received April 19) later that day with the message "Thank you for letting us know about the shipping damage to your box. Although we do our best to ensure safe packing and receipt of our boxes, the occasional issue does arise! We're sorry for any inconvenience this has caused you. Can you tell me specifically which food item was expired? This is obviously concerning to us and we are not aware of this situation. With respect to the white powder, can you tell me which items were damaged by the powder? We can happily replace those items for you. " When she didn't hear back from you she wrote again on April 21 "Hi Mandy, Following up to make sure you received my response? Be well!" Is it possible her responses landed in your spam somewhere? Regardless, we really want to solve this issue for you. Could you please respond to our customer service agent's email(s) or email again at [email protected]?
craig
so far so good. I really like supporting the production of products that are not harmful to the earth, or our bodies. Got this subscription for my wife, a new mom of a 6 month old. She is super happy with the selection. thanks
Kelicia T.
I love getting my boxes every month, however, I have noticed that when my box is posted on instagram I don't always have all the elements that are shown in the picture, more than once my box has not included one or more of the items showcased on that months box review.
Response from Ecocentric MomMay 16, 2017
HI Kelicia, thanks so much for sharing this feedback. We post pictures of different box versions (mom and baby, mom box, etc) so it may be that you're seeing different boxes posted. But if you feel that your box is ever missing something that should have been included (you can refer to ecocentricmom.com/past-boxes where we post all of the details) please send us an email at [email protected] and we would get you out the missing item asap. Be well!
Kristin M.
I love the variety of items in each month's box. There is always something unique for my baby, something I wouldn't necessarily think to buy myself but ends up being super useful. The products for me are wonderful and high quality. I couldn't be more impressed!
Jesse C.
I enjoyed getting my pregnancy boxes each month. It was exciting . I only stopped, because, in my case, I wasn't using all of the items in the box. I'm not super girly and don't wear make up or anything, so some items weren't as relevant. Overall, it was fun for awhile.
Rik B.
Great value of products but some types of products repetitive. I also enjoyed the insert with product info and discounts but now discontinued and must find online.
Response from Ecocentric MomMay 22, 2017
Hi Rik, please make sure you're signed up for our email list and you'll get this info delivered to your inbox each month. We wanted to cut back on paper and increase the amount of info we could share with you. Really appreciate the feedback though - we're working to make that a seamless experience for you to learn about the brands, products and discounts each month.
Erin
I've been happy with the speed of service and the products as well. Ecocentric Mom makes getting mail fun.
