Ecocentric MomReviews of ecocentricmom.com

The order was cancelled because they ran out of product. They could have just done a bigger box, as a first time customer of a pretty expensive product I was dissappointed.

This seems to be a fraudulent site. I placed an order on June 19, and today, on July 7, it has not been dispatched. I just keep getting mails that they have packed the parcel, but not shipped it yet. They dont respond to any emails either

I would not reccomend Eco Centric mom to any one. This subscription is a joke and they have robbed me of my hard working money. In the boxes they give you, everything is so cheap and not worth what you pay for!! I paid almost $500 for a whole year subscription and I would say each box wasn't even worth $25!!! I kept getting the same exact items in every box as well!!! Then it got worse, they skipped my boxes two months in a row and it was like pulling teeth to get through to anyone and get my two missing boxes sent to me. When I finally got my two missing boxes they were duplicates of the previous boxes I received (same stuff almost every month) I have so many duplicates of products (which are very cheap) and they won't even take them back or send me different items. I even offered to pay for shipping to send all the stuff back!!! The stuff they use are lotions and bath salts THATS ALL THEY EVER SEND! And the products are watery and leek all over and are not a help to a pregnant woman. I think it is a cheap based lotion and they just try and make it smell good with a cheap cheap cheap oil to say "its all organic". I have even googled a few of the things sent in a box to see what the item is worth and sadly, again, very cheap non of the items added up to what it should be. I was told that they will not under any circumstances give me any of my money back or refund and that they were just going to cancel the rest of my boxes that are supposed to get sent to me. First of all, legally they cannot do that without me agreeing to not having the rest of my boxes sent to me. They were seriously not going to send me what I paid for. Bottom line, I wished I would have tried a different mommy subscription box, I have a lot of other subscription boxes that I get monthly for the last 5 years from food to beauty and I have never had a bad experience with any of them!! Eco Centric is terrible do your research first my people just trying to save your selfs from such bullcrap I had to deal with. I really didn't want to write this review and I really really tried to talk to these people to make things better and this is the outcome.

Just didn’t think the box was worth the money. A lot of the items were not applicable.

I still haven’t received my box. It’s been almost a month. *reply* I placed my order on 9/6. I understand that you ship once a month. I read anything and everything I can before I give someone my money. Maybe your company should consider sending boxes earlier in the month so that your customers have a chance to look at their boxes before they have to make selections for the next month. I know this would be beneficial for me personally. I’m sure others would agree.

I ordered a mystery box and a 3 box gift subscription for a friend, and she has only received 1 of the 4 total boxes so far. Not sure what happened during the first month when the mystery box and box 1 are supposed to go out together- as in why only 1 box got to her & not the other despite the tracking info showing up as "delivered". Furthermore, last month's box was never even delivered to her, it's been sitting with DHL for 2 weeks, and had I not thought to double check myself (since I hadn't heard anything from my friend), I wouldn't even known because I received no updates or questions or information from Egocentricmom or DHL or anyone.

All products are sample size. Does't worth the price of the box

I would give five stars because the products are great, but Ecocentric Mom is making it very hard for me to unsubscribe. I have emailed them and haven't had a response. I can't find a way to deactivate my subscription on their website either. POOR customer service! I was expecting a response to my email, but it has been 2 weeks now. I just want to unsubscribe! I can't afford it right now, I was going to renew when I was able to afford it, but the fact that it is so hard to deactivate makes me not want to. I will try another baby box.