EbyccoReviews of ebycco.com

We purchased two bikes this past June and really love their agility and performance. The assembly was not difficult and the instruction videos made it easy for a novice. Also kudos to the technical staff one of the bikes had defective battery and failed after 3 months of use. They had me perform some voltage tests on video and verified the problem. Once confirmed they FedEx me a replacement. I must say thanks for standing behind your product and having a great technical support team.

Ebycco customer service has been awesome. I purchased the EB10, which has been a great ebike! Upon receipt, I noticed a little shipping damage. I contacted Ebycco support, and they got back to me within 24 hours. Vinnice from the customer support team helped me identify what would be the best fix for my bike. They then shipped a replacement part the same day! They forwarded tracking so I knew exactly when it would arrive. A month later, my phone holder cracked. I emailed Ebycco and the same person, Vinnice, helped me. I sent a photo of the crack, and they shipped me a brand new phone holder without hesitation! Again, it shipped the same day and they provided tracking. My Ebycco customer service experience has been fantastic! Vinnice works with immediacy and understands the customer's needs. I wholly recommend this bike company and their team!! My EB10 is a great bike! I will be an Ebycco fan as long as they are around! Thank you Vinnice, and thank you Ebycco!

The customer service was prompt and solved the issue with my e-bike. Highly recommend the company, it’s not just the sale but the customer support was very good.

The bike i got has been great although I have ran into a few issues here and there i have had no trouble with warranty claims at all everything and the bike has reliably gotten me to and from work everyday a 22 mile trip 1 way

The bike arrived quicker than expected. It blew my mind as it exceeded my expectations. It's comfortable, powerful, and faster than I thought. You have put a few things together and the tools are provided. I would highly recommend this bike to anyone looking for something to commute to work or just daily riding. The insurance is also worth getting, because they're expedient and friendly.

It's an awesome bike and I'm glad I made the purchase. It rides very smoothly and has a long battery life. Many other features that made my decision to purchase it very easy.

Amazing bike eb7 pro !!!! We brought 2 as we liked the first one ao much. Above all after sales service is top class, they go above and beyond to make sure your experience is good. Thanks to the Ebyco team !!!!

Got this bike for my son after lots and lots of researching. Glad we went with this company because so far the communication with them has been great. I tried to get in touch and ask a few questions before purchasing and the response was quick. Communication is important when buying online products. The bike’s quality looks great. It wasn’t hard to assemble. We had no problems with anything being damaged. My son has driven the bike about 5 times this week already to the park, surrounding neighborhoods and bike trails. He mentioned how smooth the bike was when he went over bumps and said he has gone up to 45 miles speed and that the bike is powerful. So far he is very happy with it. I would recommend this purchase.