Sophie
Don't use this company!
Ordered an item on here well before Christmas as a Christmas gift. The item did arrive in the UK and was due to be delivered by Evri, I understand Evri aren't the most trusted delivery service but I was patient, however the item has never arrived. The delivery status from Evri hasn't changed since 17th December, when I chased this with EBuy, someone called "Susan" told me to be patient and they'd chase it up, I messaged a few times and was told the same thing - I haven't heard from them since 27th December. I've asked for a refund but I'm still waiting on an answer. AVOID. AVOID. AVOID.
Response from EbuycosMay 13, 2023
I am very sorry for the inconvenience caused to you. For better service, Please fill in the form to contact our customer service department. https://www.ebuycos.com/pages/contact-us

