Heather
My low rating for eBluejay (EBJ) is…
My low rating for eBluejay (EBJ) is ONLY for the lack of response. I started selling on Blujay years ago and have been with EBJ since the beginning. I am frustrated as a Seller because I know several Buyers have tried to open accounts so they can BUY. Some have contacted me directly and we've had to work outside the EBJ system. It appears that people can't get the authentication email required to open an account. I tried to open an account for one of my customers using one of my email addresses. The Authentication email ended up in SPAM. I was able to at least get an account opened, However, I can NOT get the system to change the email I used to my customers email. I have helped with the system and have had great communication with the developer - key word here is HAD. I've sent Several emails to him and have NOT heard back. Not Good. My actual Overall Review of EBJ is FIVE STARS, when the system allows you to do the things it's suppose to. There are things I don't like and hopefully they will be fixed. Here are a few of them. 1. An items sells - however the system shows it's still Available. We used to in BJ be able to mark an item SOLD. That function sadly went away. 2. Buyers no longer have a "choice" of payment - the Only thing that shows up is PayPal. I'm not giving PayPal my SSN; DL etc. and would prefer to Never have to deal with them again. 3. When sellers offer discounts i.e. Combined Shipping Discounts or Sales you can only change the "Total", you don't have the ability to show what the discount is for. In the old BJ you could and it made for much less work. Back to the current issues: I can't afford to not have new buyers be able to purchase items. Sadly I'm afraid I'm going to have to look for another venue for selling my Out Of Print Arabian Horse Publications. I can only Hope that EBJ fixes the communications issues. I've had over 600 sales and I LOVE this site when it's working like we were used to. Hope it gets fixed SOON