Shameless SnacksReviews of eatshameless.com

I saw someone else state their practices are sketchy. SO TRUE. Please don't fall for the TRAP. There is NO "view cart" option before you purchase via mobile, which accounts for probably 70% of their orders. So you never see a total, never see the subscription fine print either. Why? Because the prices are extremely high. The product is OK, but NOT for a $135 monthly subscription for 40 small bags of candy. To see the price, I went through PayPal, which usually defaults back to confirm the total with the merchant. THIS DOES NOT. It auto-pays, and then you don't receive an order confirmation including the price. THEN they send the shipment email (no price) AFTER it's out the door, so you can't address it before the order goes out. When I called customer service, they said, "Sorry, the order is gone, and for your troubles, we will take off 30% from your next order." NEXT? Not the order they just scammed you out of! Unethical practices, intentional withholding of prices/totals/order confirmations from their customers. Just be transparent! Perfect name for the brand, though, not for the food, but for their customer service and mobile site user experience. SHAMELESS. I will be returning to sending as soon as I get it!

I stopped subscription in February. I received a charge in March. I have proof of my cancellation but I can’t seem to connect with customer service. They don’t email or call so I can get this straightened out. I’ve tried calling, emailing leaving messages. This is the worst customer service I have ever dealt with.

I was inadvertently signed up for a subscription. When I received a notice that a shipment was processing, I IMMEDIATELY contacted customer support and was told that there was nothing they could do to stop it. I was then informed that I should cancel the subscription online to prevent any future deliveries BUT **there is no way whatsoever to cancel your subscription online.** 😡 I had wanted to refuse the package delivery and have it sent back to the vendor (because, of course, they have a crappy return policy), but Uni Uni only DELIVERS packages, they will not accept them. Even if I wanted the product, at this point I am so disgusted with the way they handled eveything, that I will be dumping the package in the trash. SHAME ON YOU, Shameless, for your truly awful computer system and your completely sh*tty customer service. Horrible company. AVOID!!!! ⚠️ Addendum (added 3/30/2026): After she reached out, I spoke with Sharon Watson (liason between the customer and the CEO of Shameless). She acknowledged that there were some issues that the company could improve upon and expanded on some of the ways they are trying to be more customer-friendly. While I will not order from them again, perhaps in the near future, other customers might benefit from these positive changes.

The fine-print subscriptions are just the start of their sketchy practices. They follow it up with a half dozen instant add-ons with deceptive buttons that fool you into clicking them and there's no way to go back, my total doubled with one mis-click. Their automated customer service will reply to your requests as soon as they are sure the order is shipped and can't be adjusted. They could be the best snacks in the world, I'll never buy from them again.

I had a horrible experience shopping with Shameless Snacks! I purchased online and checked out normally and after it queued other products that it thought you may like. When I clicked one to see if I may be, it just went to the next queued item. I did not realize it was generating another transaction work $96. When I realized I immediately called the customer service line and sent an email, this was months ago and I still have not received a response to those inquiries. I was sent an auto response basically stating if you reach out a second time your inquiry would be deprioritized and sent to the back of the line. I gave it a few days and when I didn't receive a response I disputed the second charge. I finally received a response (form another company called BUG MD) to the dispute basically threatening to fight it and they would only give me the refund if I withdrew the dispute. When I did, they refunded all but $25. When I reached out again and they said they received a dispute charge and were charging it back to me. Luckily my banked assisted with fighting it again but I almost lost the dispute because they lied to the bank and said they sent me the product and provided them with a fraudulent tracking number. They refunded another $19 and I just gave up on the last $6. I would never work with them EVER again. Oddly enough I saw they were at target and tried them that way. The candy itself taste pretty good, I didn't notice a change in digestion other then some gas...but the experience I had buying online would not allow me to support this company in any way.

BEWARE! I only did a one time purchase and they AUTOMATICALLY signed me up for a subscription. I MADE SURE TO CLICK THE ONE TIME PURCHASE BOX. There are other brands that have similar products that you can buy in store. Avoid this brand.

The Attorney General should be apprised of Shameless's business practices. It is virtually impossible to cancel a subscription by using their website. Total shady *AND* if you choose to return your (unwanted) order, they not only charge you the return postage, but have the gall to tack on an additional $9.95 return fee! The product is ok, but I would NEVER purchase from them again because of their business practices... They truly are Shameless -- and not in a good way.

My boyfriend Eric Leidinger put in an order for a product we actually would have probably bought again and often. But the hidden subscription sending an abhorrent number of candy bags to our door at an almost comical frequency. Charging him over a hundred dollars when he tried to get just one bag. He tried to cancel and tried to contact customer service but surprise no answer. This is predatory DO NOT BUY