Eating healthy shouldn’t mean missing out on the snacks you love. We ❤️ candy. It’s more than just satisfying your sweet-tooth... it’s a sweet, nostalgic feeling. When we set out to make gummies with less carbs, sugar, & calories than regular candy, we knew they also had to taste just as good as the original.
Shameless Snacks (eatshameless.com) has 798 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
eatshameless.com
Website
eatshameless.com
Category
Food Production
Listed on Five Star Index
2026
About these reviews
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The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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I still don't have my order when the tracking states that it should have been delivered yesterday and i keep getting messages that they could not deliver the order even though someone is at the address from 8:30 am to 5:30 pm on all working days. Super frustrated.
Response from Shameless SnacksJul 24, 2026
We are very sorry to hear about the trouble with your delivery. We understand your frustration when tracking shows an expected delivery but the order hasn't arrived, especially with someone available.
Please if you want additional assistance, contact Customer Service either via our website www.eatshameless.com and scroll to the bottom of the home page for our Live Chat button. We attempted to email you today but it bounced back as undeliverable.
TM
Tamara M.
WARNING: EXPLOSIVE DIARRHEA AHEAD!!!
DO NOT ORDER THESE UNLESS YOU ARE SEVERELY CONSTIPATED! I ordered the mix and match 10-pack directly from the manufacturer but fulfilled by Amazon. I ate one bag each night (one bag is considered a serving) for dessert after dinner. The morning after the first bag resulted in very soft stools. I had been backed up so this was ok. But by later in the day it had gotten worse. I didn’t make the connection with the gummies yet, so when my gut had calmed down by dinner time I didn’t think anything about having another bag for dessert. BIG MISTAKE. I ended up doubled over with explosive diarrhea and had to change my pants. That’s when it clicked it might be the gummies.
Sure enough, they contain erythritol, an artificial sweetener known to cause severe diarrhea. As far as I’m concerned, these aren’t fit for human consumption. I’ve demanded my money back from the manufacturer (there’s a 30-day guarantee) and am awaiting their response. Unless they want to pay for return shipping, the rest of them are going in the trash!
Response from Shameless SnacksJul 21, 2026
We are truly sorry to hear about the extremely unpleasant experience you had with our product. We understand how distressing and uncomfortable such a situation can be, and we sincerely regret that our gummies caused you such severe discomfort. We appreciate you bringing this to our attention and sharing your detailed feedback regarding the effects of the erythritol. We are actively reviewing all customer feedback to improve our products and ensure a better experience for everyone.
We have issued you a full refund today 07/21/26 and customer service has sent you a direct email with confirmation of the refund.
MA
MAR
DO NOT order directly from website
I tried these at a friends house and loved them so I wanted to order some, but wanted to build my own box directly from the site instead of being forced to order a certain amount of each type from online retailers.
I ordered a large variety pack from the site, but since the site screams scam city, I made sure there wasn’t a hidden subscription that i was signing up for (like with Javvy - iykyk). I couldn’t see anything so I went ahead with my order and I spent like $120.
A few weeks later i got an email generated at like 5 am that my subscription was refilled and the order was placed. I was so confused, so i emailed the company saying i didn’t sign up for a subscription and i wanted a refund. I got some bot email saying they couldn’t refund items already in transit, so i just had to take my product and shut up pretty much, but it was only $20 so i figured its whatever. They told me they’d cancel my subscription.
Fast forward to today i got ANOTHER email at 5 am saying that my subscription order of $110 was fulfilled, at this point I’m livid. This is beyond predatory. I emailed them telling them i didn’t sign up for any subscription and already requested a cancellation last month and requested a refund. I got no response (shocker). Moral of the story, even if you don’t create an account - sign in and cancel the subscription since they don’t do it when you ask (which is against the law i think but whatever). I also never write reviews EVER, but this was too crazy not to. Avoid buying directly from them. I will probably never order again even though i like the candy just out of principle.
Response from Shameless SnacksJul 14, 2026
We appreciate you sharing your experience and feedback with us. We are truly sorry to learn about the frustration and inconvenience you encountered with the subscription process and subsequent charges. This is certainly not the experience we want for our customers.
We understand your disappointment and are committed to improving our systems to ensure a more transparent and customer-friendly experience. If you would please, go to our website www.eatshameless.com and click on the live chat button at the bottom of the page. Please ask for Watson, our CS leader, and she will take great care of you since we cannot identify you from the name used on this review.
We stand ready to ensure everything is resolved to your satisfaction!
JI
Jodi I.
I sent a message RE the first order…
I sent a message RE the first order reporting that it was processed while I was still considering - never received a response
And THEN I got notice of a SECOND order AFTER it was too late to respond/stop.
Talked with customer service and told them I’d be returning to sender and there was no info about charges for returning something I didn’t order.
Have finally received a partial refund of about 60% of what was taken from me…postage fees
They’re a predatory company that adds subscriptions to orders as part of doing business, sends notices of upcoming subscriptions after it’s too late to address.
Would not use again and would never recommend
Response from Shameless SnacksJun 26, 2026
Thank you for taking the time to share your experience — we're truly sorry for the frustration this has caused, and we understand why you feel the way you do.
We want to be fully transparent about what happened on our end. When we received your message, we made multiple attempts to reach you by email but received a delivery failure each time with the error: "recipient's mailbox rejected your email." We also tried to reach you by phone without success. We want you to know that your concerns were not ignored — we genuinely could not get through.
We hear you on the checkout experience. Our checkout pages are being redesigned to make every step of the customer journey transparent and straightforward.
To clarify the timeline on your case: we cancelled your subscription the same day you requested it, on 05/05/26. We attempted to process your full refund the very next day, 05/06/26 — however, a credit card dispute had been opened, which caused your bank to lock the account and prevent any credits or debits from being applied. Because we were unable to issue the refund through that channel, our standard $9.95 return processing fee applied, and when the dispute was resolved in our favor, your bank added their $25 dispute fee — which we have control over once a chargeback is initiated.
We also want to acknowledge the return postage — per our policy, customers are responsible for return shipping costs.
We're sorry this experience left you feeling unheard. That was never our intent, and the steps we're taking to improve our checkout and communication process are a direct result of feedback like yours. We will have our Director of Customer Service contact you right away to see if there is anything further we can do to restore your trust.
KB
Kayla B.
Great product..TERRIBLY RUN COMPANY
The product itself is great! Super tasty!
Their website and customer service is absolutely TERRIBLE!!!! More than once now I have paused/skipped a shipment and have still been charged!! The first time it took 2 weeks and MULTIPLE back and forth emails to get a refund. And it just happened again! Only this time...somehow some of my order was skipped, but not all, I have 2 charges from them and I skipped the whole shipment several days ago!!! I will not be using this product anymore, SOLEY because of their website issues and customer service!!!
Response from Shameless SnacksMay 28, 2026
Thank you so much for your kind words about our product — we are thrilled you love the taste! 🙏
However, we are truly sorry to hear about the frustrating experience you've had with your subscription and billing. This is absolutely not the experience we want for you, and we completely understand why you feel the way you do. You deserve so much better, and we sincerely apologize.
We'd love the opportunity to make this right for you personally. Since we are unable to identify your account from this review, could you please visit us at www.eatshameless.com and click on the Live Chat button? Once you're connected, please ask for Watson directly — she will personally make sure your billing concerns are resolved quickly and to your satisfaction.
We truly hope to hear from you soon and have the chance to earn back your trust. You deserve a seamless experience from start to finish, and we are committed to delivering that for you. 💛
MA
Maurice
Horrible Company!
They have the WORST shipping and customer service! They shorted me a LOT of what I bought and then acted like they were doing me a favor for shipping what I ACTUALLY ALREADY BOUGHT!! Don't be fooled by this terrible business!!! PLUS it took over a week and a half to get half my order and they also use that terrible shipping company Uniuni!! BEWARE!!!
Response from Shameless SnacksMay 18, 2026
Thank you for sharing your experience, and we are truly sorry to hear that your order did not arrive as expected. We completely understand how upsetting it must have been to receive only part of what you paid for, and we sincerely apologize for any frustration this caused.
This is absolutely not the experience we want for our customers, and we take concerns like yours very seriously. We'd love the opportunity to make this right for you. Please visit our website and click on the Live Chat button — our customer service team is ready to step in and help resolve this for you right away.
We appreciate you bringing this to our attention and hope to have the chance to turn your experience around.
AR
Ariel
Absolutely terrible customer service
Absolutely terrible customer service. Shady business dealings. Refuse to cancel orders.
First off, when you try to purchase an order, their user interface throws out 6 "before you go, do you wanna purchase these too?" money grabs. They come one right after another. They have 2 options and the first one is a big green checkbook that makes you think "click here to uncheck the box". No! This ADDS it to your order. Then the next 5 pop up messages come one right after the other and you're like ok, let me review my purchase to make sure its all there correctly and didn't accidentally add any of those extra things. NOPE. Doesn't let you review it. So they ended up charging me an EXTRA $180 on a $30 order. I only discovered it through the emailed confirmation of the order. I immediately got on their website and tried canceling it. They emailed me back two days later and said once an order is submitted its locked into the system and we can't cancel it. Um, what?! Then why do you have an option to cancel an order if the order can't be canceled? Its not an order until its been submitted, its just window shopping before that! Oh and the only "refund" they offer is a 30% store credit.
This entire company is a scam. I'm out over $200 bc I tried to buy a couple bags of "healthy" snacks for my disabled mother.
Response from Shameless SnacksMay 12, 2026
Thank you for your feedback. We're sorry we did not provide you with the experience both during checkout and afterwards that you deserve.
We do try to cancel orders whenever possible unless the order is already in transit.
We would love to locate your account and correct any problems. Would you please go to our website and click on the live chat button and ask for Watson who will take great care of you and your mother.
DA
Dave
BUYER BEWARE!!
BUYER BEWARE!!! They fraudulently sign you up for a subscription irrespective of you placing a one time order. I will never again purchase product from this immoral and unethical company!!!
Response from Shameless SnacksApr 23, 2026
Thank you for your feedback. We're sorry to hear your experience left you feeling this way.
We take concerns about our subscription process very seriously. Our checkout is designed to clearly present all order options, and we never intend for any customer to be enrolled in a subscription without their knowledge.
We'd genuinely like to look into your specific experience and make it right. Please reach out to us directly at [email/phone] and we will prioritize your case. We stand behind our customers and want to resolve this for you.
