Eating healthy shouldn’t mean missing out on the snacks you love. We ❤️ candy. It’s more than just satisfying your sweet-tooth... it’s a sweet, nostalgic feeling. When we set out to make gummies with less carbs, sugar, & calories than regular candy, we knew they also had to taste just as good as the original.
Shameless Snacks (eatshameless.com) has 798 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
eatshameless.com
Website
eatshameless.com
Category
Food Production
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I think the snacks are good but my problem is cancellation and shipping. I have tried to cancel and unsubscribe but to no avail. Please help
Response from Shameless SnacksMar 2, 2026
Thank you for your feedback. We’re sorry to hear you’re experiencing difficulty cancelling your subscription.
At this time, we’re unable to locate an account using the name provided in this review. For the fastest support, please visit our website and click on the Live Chat button, available Monday–Friday, 8AM–5PM PT.
You can also manage your subscription directly on our website by clicking the “Manage Subscription” link at the bottom of the homepage, where you can pause or cancel at your convenience.
We’re here and ready to assist you.
JE
Jennifer
I’ve bought them from Amazon & they’re…
I’ve bought them from Amazon & they’re so good but I ordered direct & it’s so scammish…. $70 & 10 days later zero response & no order. The replies to the ship are auto replies. This is not cool. If I don’t hear soon I’ll have no choice but to dispute that charge.
Response from Shameless SnacksFeb 2, 2026
Thank you for your feedback. Unfortunately we cannot locate an order using your first name. Would you please reach out to [email protected] and ask for Watson so that we can resolve your issue right away.
LM
lisa M.
Didn't receive full order see update
Ordered 10 bags, received 5. No one from customer service has responded. Would not recommend purchasing directly from them . Still no response from customer service. But received the rest of my order today. So ill change my rating to a 3.
Response from Shameless SnacksJan 12, 2026
Thank you for your feedback. We do see that you attempted to contact our customer service team several times on Friday. We apologize that we were not available at that time due to high customer volume, and we are closed on weekends.
Our records show that customer service reached out to you today (Monday), at which point you let us know that you had received your full order and no longer needed assistance. We’re sorry we weren’t able to respond as quickly as you would have liked, and we truly do our best to support our customers as promptly as possible.
DG
Diane G.
Refunded for items I was charged for but never ordered
Update 1/12/25: Took many emails and finally a reply from the Director to rectify this mess. I shouldn't have had to go thru this in the 1st place, but I am satisfied my money was refunded and was allowed to keep the candy. PLEASE be careful when ordering to ensure you know the total price before purchasing. Hopefully they wll check on the issue I and others have had with being charged for candy that was not ordered & fix the glitch (?) using Paypal to pay, so there will be a chance to truly confirm the items ordered. I may do another review of the candy itself after trying it.
Prior review: Thought I'd give this keto candy a try. All I ordered was 5 bags (3 Watermelon & 2 Peach) and the box of trial bags for $26.95 (only because I wanted all of the "add-on" boxes to STOP!), and was waiting for a confirmation page to see the total (so I could figure out how to put it in my BUDGET!) and if the shipping was truly free as it had said. But there WAS NO CONFIRMATION PAGE before I was charged!?!
I had to get a password to even see "my order", and THAT is how I saw that it seems the 2nd charge in my Paypal account is for a SUBSCRIPTION?!? For 35 bags of candy??!
NO. Absolutely NOT. I did NOT subscribe. At least not knowingly! Why do you not give a chance for people to SEE the total of an order and then CONFIRM the order!?!
I am LIVID right now. I hate it when a company feels they have to trick people into purchasing their product. I do not have that kind of money to use on CANDY! Bot Emails say they can't change an order once confirmed, but there WAS NO CONFIRMATION!
Bot offered me a 30% refund to keep the stuff.... NOPE. I'll be sending it ALL back, as I now have a really BAD TASTE in my mouth from Shameless. I'll be sharing info about how Customer Service does not exist at Shameless to anyone who will listen. I should've read the complaints. Also discovered it's MANUFACTURED in CHINA!?!
Shameless should be ASHAMED for tricking people into spending an EXORBITANT amount of money on their "Shameless" candy.
DMGarrick
Sent via the Samsung Galaxy S20 FE 5G, an AT&T 5G smartphone
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Response from Shameless SnacksJan 8, 2026
Thank you for sharing your experience. We’re truly sorry for the frustration this caused and understand why this situation feels upsetting.
We want to clarify that our checkout does include an order summary and subscription details prior to purchase; however, we recognize that this may not have been clear or easy to notice, and we sincerely apologize if the process felt confusing or misleading. That was not our intention.
We can confirm that no changes can be made once an order is fully processed, but we absolutely respect your decision not to keep the order. Our Director of Customer Service will contact you personally and, in accordance with our return policy, we will ensure the issues are resolved properly.
Regarding manufacturing, Shameless Snacks' innovation and formulation happens in Orange County, California, but manufacturing of the snacks is done in China, with distribution managed from the U.S., and all products are required to meet strict quality and safety standards.
We regret that this experience left a negative impression, as that is never the outcome we want for our customers.
DK
Denial K.
They're okay but look nothing like they…
They're okay but look nothing like they are advertised.
Response from Shameless SnacksJan 8, 2026
Thank you for your feedback. We’re sorry to hear that the product didn’t meet your expectations. Please be sure to contact customer service via our website live chat if there is anything we can do for you.
BM
be m. O.
Me gustan para el competir
Me gustan para el competir , pero no para exagerar
Response from Shameless SnacksDec 1, 2025
Merci pour vos commentaires. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit.
LB
linda B.
Stomach issues
Taste is great. I ate half a bag and 15 minutes later I could barely make it to the toilet. I had to stay there quite a while . Different sweeteners like stevia or monk fruit may help.
Response from Shameless SnacksNov 4, 2025
Thank you for your feedback and your sweetener suggestion. Shameless gummies are high in fiber and contain sugar alcohols, which can occasionally cause sensitivity for some individuals. We recommend introducing them gradually into your diet—once your body adjusts, you can enjoy them more freely. Also, remember we offer a 30 day satisfaction guarantee. Simply reach out to customer service if you need our help!
GS
Grandma S.
I love the flavors
I love the flavors. The only problem I have is with the erythritol. When I consume erythritol I have a problem that keeps me in the bathroom for most of the day! (If you get my drift) I would prefer that you use monkfruit. Any other foods I consume with monk fruit doesn't bother me at all.
Response from Shameless SnacksMay 9, 2025
Thank you so much for your feedback! We're glad to hear that you love the flavors of our gummies. We completely understand your concern with erythritol, and we appreciate you sharing your experience with us.
We’re always looking for ways to improve our products and make them as enjoyable as possible for all of our customers. We’ll definitely pass along your suggestion to explore monk fruit as an alternative sweetener. Your input is incredibly valuable as we continue to innovate and enhance our offerings.
Thanks again for your support, and we hope to continue providing you with delicious, guilt-free treats!
