Eating healthy shouldn’t mean missing out on the snacks you love. We ❤️ candy. It’s more than just satisfying your sweet-tooth... it’s a sweet, nostalgic feeling. When we set out to make gummies with less carbs, sugar, & calories than regular candy, we knew they also had to taste just as good as the original.
Shameless Snacks (eatshameless.com) has 798 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
eatshameless.com
Website
eatshameless.com
Category
Food Production
Listed on Five Star Index
2026
About these reviews
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The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Placed an order on 1-5-26 and still have not received. E-mailed several times, all I receive is package in transit. Tracking is useless giving no update. Sad, as I really love the product but won't order again!
Update--went to chat and requested director of customer service. Gave up after an hour with no response! Given up on this company!!
Response from Shameless SnacksFeb 13, 2026
Thank you for bringing this to our attention. Unfortunately we cannot locate an order using the name on this review. If you will please go to our website www.eatshameless.com and click on the live chat and ask for the Director of Customer Service she will help fully resolve this issue.
UPDATE 2/17/26 - We’re so sorry for the confusion, but we’re unable to locate anyone under the name “purchaser,” and we’re not certain this message has reached the correct support channel. Our live chat is available at www.eatshameless.com
Our team is available Monday through Friday, 8AM–5PM PT, and we’re more than happy to assist you. Please feel free to connect with us during those hours so we can help resolve this right away.
KM
Keith M.
I love these gummies and I am so…
I love these gummies and I am so disappointed with the ordering and customer service aspect if this company. I had part of my order delivered, but there is still a lot missing that never arrived. The tracking number tells me nothing. I have emailed them at least 3-4 times, tried to chat with an agent on their website twice, tried to contact them through their website twice, and finally messaged them on Facebook multiple times. No response in over a week of trying to speak to someone. I really don't understand how their customer service can be so bad. They have a great product and it is a shame that I a never got everything I paid for and will probably never order from them again.
Response from Shameless SnacksFeb 12, 2026
Thank you for your feedback. We sincerely apologize that we did not meet your expectations.
It appears your emails were directed to our PayPal inbox, which unfortunately caused a delay in response. Additionally, your live chat message was received outside of our regular business hours, which also contributed to the timing.
We also apologize for the confusion surrounding shipping. We experienced an inventory issue in early January that has since been fully resolved, but it did impact your order.
Our Director of Customer Service has reached out to you personally today to promptly address and resolve all outstanding concerns to your satisfaction.
We appreciate your patience and the opportunity to make this right.
RH
Rene H.
Poor customer service
I ordered several packages on a one-time purchase. I received an email saying I had subscribed monthly. I did not. When I wrote to their customer service asking them to unsubscrbe me, I received no response. I wrote again. Still no response. It has been about 3 weeks since I ordered and I can't even track the order because the tracking number is not highlighted. I am very disappointed in this company and will not order again. Beware!!!
Response from Shameless SnacksFeb 10, 2026
We’ve reviewed your account and can confirm that you are not enrolled in a subscription. All orders associated with your account were placed as one-time purchases.
Regarding your shipments, our records show:
An order placed on December 11, which was delivered on December 19, 2025. And, an order placed on February 3, which is currently in transit.
A member of our customer service team will follow up with you today with the latest tracking details.
WK
Wendy K.
POOR CUSTOMER SERVICE
I placed an order in November of 2025. I finally received it in January of 2026. I now receive an email saying I am getting another order. There is no where on the website to cancel the automatic subscription you are set up for when you place an order. Three emails later and still no response from the company. You and penalized if you want to return the product with a 9.95 fee from the company and shipping charge. I would not order from this company AGAIN!!!
Response from Shameless SnacksFeb 10, 2026
We’re very sorry for the frustration this experience has caused.
We apologize for the delay with your original order — that is not the level of service we strive to provide. Regarding the additional shipment, it appears your order included a subscription, which is disclosed during checkout and confirmed in the order confirmation email sent at the time of purchase.
We also regret the delay in our email response and understand how frustrating it can feel to wait for support. Our team responds to all inquiries on a first-in, first-out basis.
You do have multiple ways to manage your subscription. On our website, you can scroll to the bottom of the page and click Manage Subscription, or you can use the Live Chat feature to connect directly with an agent who can assist you.
We’re sorry this experience did not meet your expectations, and we appreciate the opportunity to address your concerns.
MA
Mark
Deceptive website and refusal to cancel an order
The way the order process works is very deceptive and tricks you to purchasing more than what you wanted...I was building my cart to see the cost and then after selecting my payment method of PayPal it just charges me with no chance to review my cart. Completely unaware I was already charged their post cart offers are in big lettering to accept and then small print below if you want to decline the offer. I misclicked and and was instantly charged another $86. They also automatically enroll you into a subscription without asking and I only found out about it when I tried to cancel my order ,which they claim they can't cancel even though it was minutes after the order that I requested this. You are lying when you say you can't cancel and just hope we give up because I can see on here and on the better business bureau site that once you get a negative review you, then you finally cancel the order as requested. Maybe I'll remove this review if you make it right.
Response from Shameless SnacksFeb 6, 2026
We’re sorry to hear about your experience and understand how frustrating this must have been.
Please know that all post-purchase offers are optional and require customer confirmation. Subscription details are disclosed during checkout and are also included in the order confirmation email sent immediately after purchase.
Regarding cancellations, once an order has been submitted and enters processing, we’re not always able to stop it—particularly when fulfillment begins quickly. That said, we do want to address concerns fairly and within our policies.
At this time, we’re unable to locate your account using the name associated with this review. Please contact our customer service team and ask for Watson, who will be happy to review your situation and work with you to determine the best possible resolution available.
Thank you for taking the time to share your feedback. We’re sorry this experience did not meet your expectations and we'll work to provide a fair resolution for you.
BP
Barbara P.
Trickery Subscription - Don't get fooled too!
This review is mainly for the customer service. The snacks are OK. But I cannot stand a company that tricks you into a subscription. I will never try a product and immediately sign up for a subscription. I want to try the product (which means I need time to do that) and then if I like it well enough I will subscribe. And most likely I will just reorder. Don't trick me by some small print at the bottom saying if you fill blah blah blah out then we will ship and subscribe your account. Not Cool Guys
Response from Shameless SnacksFeb 2, 2026
Thanks for taking the time to share this — we genuinely appreciate the feedback, especially around the customer experience.
We’re really sorry that the subscription setup felt unclear or misleading. That’s never our intention. Our goal is to make sure customers understand exactly what they’re signing up for, and it’s clear we missed the mark here for you. That feedback is important, and we’re always working to improve our subscription language and checkout experience.
If a subscription isn’t a fit, we’re always happy to cancel it immediately—no hoops, no pressure. We completely understand wanting time to try a product first and deciding later whether reordering or subscribing makes sense.
Thank you again for calling this out. Honest reviews like yours help us improve, and we appreciate you giving the product a try even if the experience didn’t fully meet expectations.
PK
Patricia K.
This company is terrible
This company is terrible. I was looking online at the snacks and somehow they ordered it. I tried to cancel the order and they would not cancel this I got these today I got four little tiny packages in it cost $60. I am trying to send them back now but it is impossible to get a hold of anybody at this company. I would never order this again ever ever make sure you look at what you're looking at because somehow they just click it and send it to you anyway. I'm trying to return it
Response from Shameless SnacksFeb 2, 2026
Thank you for your feedback. We'd love to help you resolve this issue; however, we cannot locate an order using the name on this review. Would you please email [email protected] and ask for Watson so that we can help you right away?
JW
Jori W.
THE BIGGEST SCAM & FRAUD EVER
THE BIGGEST SCAM & FRAUD EVER! I went onto their website on January 16th. I put 20 bags in the cart. I clicked on Paypal to pay and before I could even approve the authorization I got a pop up that said "Order Confirmed". OK Fine, as I really did want to try these. On January 19th (MARTIN LUTHER KING DAY), I received a text that my order was shipping with a tracking number. When I clicked on that I was brought to a carrier called Uniuni. All I could see was the label was created, and the carrier was waiting for the package from the company.
Three days (January 22nd) later when I checked, I got the same message. I then emailed customer support asking them where the package was (AFTER I chatted with customer support at Uniuni and was told, the company had not delivered the package, and they did not have it) at 9:43am. I received a response immediately, and by immediately I mean 9:43am message sent, 9:43am message received by them (which I found strange as I am in CST and this company is PST so technically they were not open yet), saying they checked with the carrier and the order is in transit, and again sent me my tracking information. This was after I said in my email that the carrier said they do not have the package.
I responded to their emailing stating that Uniuni did NOT have the package, and requested an update on this. NO RESPONSE. I emailed again on Friday, January 23rd.... STILL NO RESPONSE.
I went onto their website on Saturday January 24th, and yet again submitted another email.... NO RESPONSE.
This morning I called the phone number I had to google because you can't find it on their website and cannot get a hold of anyone. They tell you that if after 90 seconds no one answers you will have to leave a message. First call, no answer, then I hear an automated voice say, "There is no need to keep calling, we have received your message and someone will call you back". WHAT MESSAGE? This was my first call. I leave a message and then begin an online chat. Well it's been an hour now and no one has responded.
I went into my Paypal app for help and saw that I signed up for a REOCCURING CHARGE?!?!?!?! Uhhhhhhhhhh no I did NOT do that. So now I have reported this scam to Paypal, ensured that I will never be charged again, and they are investigating this company!
BOTTOM LINE: If you want to try these.... order from Amazon, but at this point, I will NEVER try them nor order from this company EVER again! They are a SCAM! SCAM! SCAM!
Response from Shameless SnacksJan 27, 2026
We’re very sorry for the frustration and concern you’ve experienced, and we understand how upsetting this situation has been. We’d like to clarify a few points.
Your order was placed on January 16 and the full order shipped on January 19 to xxxxx Chicago, IL 60612 via our carrier UniUni.
UniUni is a newer carrier we’re working with, and their customer-facing tracking updates are still being finalized. While it may appear that only a label was created, the order has in fact shipped. We apologize for the confusion this caused.
We do offer our products through other retailers such as Amazon and Target, and we completely understand if you prefer to purchase through those channels.
We take claims of fraud very seriously and welcome any review by PayPal or other platforms. Our goal is always transparency and resolution, and we appreciate the opportunity to clarify this publicly.
Our Customer Service leader has responded to your emails and is actively working to provide a solution that we hope will resolve your concerns.