Shameless SnacksReviews of eatshameless.com

Response from Shameless SnacksFeb 27, 2026

We’re very sorry for your experience and any frustration this has caused. If you call and all agents are assisting other customers, please leave a voicemail so we can return your call as soon as possible. At this time, we’re unable to locate an account under the name used in the review. It’s likely that your order was split into two separate deliveries. To better assist you, please start a live chat with us at www.eatshameless.com anytime M-F 8AM-5PM PT so we can locate your account. Once we find it, we can confirm whether there is an active subscription and review your order details right away. We look forward to resolving this for you.

Response from Shameless SnacksFeb 27, 2026

Thank you for your feedback. We sincerely apologize if your emails were not responded to in a timely manner. Please note that when multiple follow-up emails are sent before we have a chance to respond, it can sometimes reset the queue and unintentionally delay our reply. That said, we have responded to your messages today and are actively working toward a resolution. We appreciate your patience and the opportunity to assist you.

Response from Shameless SnacksFeb 25, 2026

Please know that we take this type of feedback very seriously and want to help resolve this as quickly as possible. Unfortunately, we weren’t able to locate an account under the name on this review. To ensure this gets sorted out immediately, please visit our website at www.eatshameless.com and click the Live Chat button (M–F, 8 AM–5 PM PT). Ask for Watson, who will personally review your order, address any subscription questions, and make sure your issue is resolved. We value our customers and want to make sure every order is handled fairly and promptly.

Response from Shameless SnacksFeb 25, 2026

Thank you for your feedback. We’re very sorry you’ve had difficulty reaching us. Please know you can contact us anytime M–F, 8 AM–5 PM PT by: Phone: (562) 358-5945 Email: [email protected] Live Chat: www.eatshameless.com — this is the fastest way to connect with an agent. If you try one of these methods again, we’ll make sure to work with you directly to resolve any outstanding issues. We truly appreciate your patience and the opportunity to help.

Response from Shameless SnacksFeb 25, 2026

We’re very sorry to hear about your experience and understand how frustrating this must be. We take concerns like yours very seriously and want to help resolve this as quickly as possible. Unfortunately, we weren’t able to locate an account under the name on this review. To ensure this gets sorted out immediately, please visit our website at www.eatshameless.com and click the Live Chat button (M–F, 8 AM–5 PM PT). Ask for Watson, who will personally review your order, address any subscription questions, and make sure your issue is resolved. We value our customers and want to make sure every order is handled fairly and promptly.

Response from Shameless SnacksFeb 25, 2026

Thank you for sharing your feedback. We’re so sorry to hear about this experience—it’s definitely not what we want for our customers, and we’d love the chance to make it right. We weren’t able to locate an account under the name on this review, which sometimes happens if emails are sent to the wrong address. To get this resolved as quickly as possible, please visit our website at www.eatshameless.com and click the Live Chat button (M–F, 8 AM–5 PM PT). Ask for Watson, who will personally work with you to take care of everything. We truly appreciate your patience and giving us the opportunity to help.

Response from Shameless SnacksFeb 20, 2026

We’re very sorry to read this and understand how frustrating that experience must have felt. No customer should feel confused, ignored, or stuck in a loop when trying to manage their account. We want to be very clear — our subscription program is not designed to mislead anyone. The Subscribe & Save option is presented at checkout and detailed in the order confirmation, and customers can cancel at any time. Regarding the account login and password issue, that is absolutely not the experience we want for our customers. We would genuinely like the opportunity to fix this for you right away. Our Director will contact you immediately. We will be able to: • Confirm whether any subscription is active • Cancel it immediately as requested • Ensure any billing concerns are properly addressed We never want anyone to feel their only option is to contact their bank. Please allow us to step in and resolve this directly.

Response from Shameless SnacksFeb 21, 2026

We’re very sorry to read this and take concerns like yours seriously. We’re also sorry to hear that you and your wife experienced gastrointestinal discomfort. Ingredients such as maltitol and isomalt are commonly used sugar alternatives, but some individuals can experience digestive sensitivity, particularly if they are not accustomed to them. We certainly never want anyone to have a negative experience with our product. Regarding the additional charge, the Subscribe & Save option is selected at checkout when the discounted pricing model is chosen, which generates recurring shipments unless cancelled. As noted in our email to you today, we can confirm that your subscription has been cancelled and return instructions have been provided as requested. We understand your frustration and appreciate the opportunity to address your concerns directly.