James
I had a very disappointing experience…
I had a very disappointing experience with EaseMyTrip. After I paid in full, my ticket was not issued. About an hour later, I received a phone call saying that I had to pay more money because the price had supposedly increased. The representative was polite, but I felt I was put under pressure. I was told that if I didn’t pay the extra amount, my refund would take around 5 days, and they kept giving different reasons instead of processing an immediate refund. This experience made me feel like I was being trapped after making the payment. The advertised price was what convinced me to book, but once they had my money, I was asked to pay more before they would issue the ticket. I would strongly advise others to be very careful when booking through EaseMyTrip. If you are looking for peace of mind, I recommend booking directly with the airline instead. I honestly don’t understand why this kind of business practice is still allowed. As a customer in the UK, I expected better consumer protection. Based on my experience, I will never use EaseMyTrip again.



