Keith T.
You guys don’t want to fix anything…
You guys don’t want to fix anything after people buying this kind of extended warranty. I had to have a water pump put on my car and it had saturated the serpentine belt with antifreeze and you guys did not cover that and that is not my fault that the serpentine belt got covered with antifreeze so therefore I had to pay out-of-pocket and that is not OK. Then I had to go through a bunch of In-N-Out bull crap trying to get my water pump covered it took them two weeks because they had to go through you guys and you guys they had to do a diagnostics. Don’t send it to you guys. You guys determine if you’re gonna cover it blah blah blah that’s totally uncalled for. I do not think that I will be purchasing your extended warranty on any other vehicles that I purchased.
Response from EasyCareSep 10, 2025
We’re sorry to hear about your experience and the frustration it has caused. We’ve escalated your concerns to our claims management team, and a manager will be reaching out directly to review your situation and assist further. Thank you for bringing this to our attention.



