EasyCare Reviews | Read Customer Reviews of easycare.com

EasyCareReviews of easycare.com

3.3189 reviews
Insurance
6010 Atlantic Blvd, Norcross, Georgia

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EasyCare

About EasyCare

EasyCare has been a trusted leader in the automotive industry since 1984, offering innovative vehicle service contracts, appearance protection, maintenance plans, and GAP coverage to dealerships and their customers across the U.S. EasyCare delivers F&I solutions that help dealers drive customer satisfaction and long-term loyalty. Their comprehensive suite of products is backed by industry-leading claims service, dealer training, and compliance support. With a commitment to protecting both vehicles and vehicle owners, EasyCare provides a seamless ownership experience to protect what matters to you. Learn more about how EasyCare is redefining the car ownership experience at EasyCare.com.

EasyCare (easycare.com) has 189 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: easycare.com
Website: easycare.com
Category: Insurance
Location: Norcross, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 87% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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EasyCare reviews

189 approved reviews, newest moderated first

Debra C.
May 1, 2025
If this is for heritage Chevy their…
If this is for heritage Chevy their service sucks. Denooyer Chevy has way better service practices and prioritizes the customer. Heritage caused damage to my headlights and numerous other issues and this was auto insurance coverage for hail.
Response from EasyCareMay 19, 2025
We’re sorry to hear about your experience at the dealership. While EasyCare is separate from dealership operations, we’d still like to pass your concerns along. If you're able to provide the last 6 digits of your VIN or your Contract Number, we’ll make sure the right team is made aware.
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Kort
May 1, 2025
Stranded a received help
I was stranded and received a tow and a tire plug at my dealership.
Response from EasyCareMay 19, 2025
We’re glad you were able to get the help you needed! Thanks for taking the time to share your experience.
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Gregory R.
May 1, 2025
None better
EasyCare has always been upfront, responsive and easy to work with.
Response from EasyCareMay 19, 2025
Thank you for the kind words! We’re happy to hear you’ve had a smooth and positive experience with us.
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GTMS
May 1, 2025
They don't communicate with you
They don't communicate with you Provides no assistance thru the process My claim still isn't resolved and now I'm on my way to court to resolve the debt They have responded quicker to my review than to my claim... the last contact I had with them was my claim# in Sept 2024 Now, they are asking me to reply and edit my review Claim# CL11405241 5/21/25: please send copy of check swnt to Educational Finance to the email on file. Would love to take it into the court.
Response from EasyCareMay 19, 2025
We understand how frustrating this has been and want to get this addressed promptly. Please send the last 6 digits of your VIN or your Contract Number, and we’ll escalate this to the appropriate team. After review, the GAP claim was received on 9/13/2024, the last documents to complete the claim were received on 11/27/2024, and the claim was paid on 12/2/2024. A check was mailed to Educational System FCU in the amount of $8,391.99. The copy of the check has been sent. Please confirm receipt.
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DAVID L.
May 1, 2025
I have NOT made a claim
I have NOT made a claim, have no idea what you're talking about
Response from EasyCareMay 19, 2025
Thank you for letting us know. If you believe this was an error or there’s been some confusion, please feel free to ignore. If you do have a policy with us and ever need assistance in the future, don’t hesitate to reach out.
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Randy P.
May 1, 2025
The easy at which it is handled
The easy at which it is handled. If this level of service continues I will use it on subsequent vehicles of mine that go out of warranty
Response from EasyCareMay 19, 2025
We’re thrilled to hear the process was easy and that you’re considering us for future vehicles. Thanks for your trust and great feedback!
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Kelly M.
Apr 30, 2025
Your service worked as expected.
Your service worked as expected.
Response from EasyCareMay 19, 2025
Glad to hear everything worked as expected! We appreciate you taking the time to leave a review.
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customer
Apr 30, 2025
This company is an absolute rip-off.
This company is an absolute rip-off. When we filed our claim, it took them 2 weeks to settle it and they were giving different stories to us and the dealer that was taking care of the vehicle. Then when the approval did come through, we found out that they weren't going to cover almost a $1000 worth of it. Part of it being the diagnosis. We paid a lot of money for a bumper to bumper coverage plan and they did not hold up their end of the deal.We are extremely disappointed with this company! Right now, I'm in the process with the dealership to cancel my policy! Absolutely, horrible customer service.
Response from EasyCareMay 19, 2025
We’re very sorry to hear about the frustration and confusion you experienced. If you can provide the last 6 digits of your VIN or your Contract Number, we’ll escalate your concerns to the appropriate team for review and follow-up.
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