Easy Auto ShipReviews of easyautoship.com

I had a great experience with Easy Auto Ship! Everything from start to finish was smooth and easy, and the service was excellent. Communication was great throughout the entire process, and my car arrived in Florida in perfect condition. I’m very happy with the experience and would definitely recommend Easy Auto Ship to anyone looking to transport their vehicle!

Very Disappointing Experience — Damage to My Hummer H1 and No Resolution I used this company to transport my Hummer H1 about two months ago, and unfortunately the experience has been extremely disappointing. When my Hummer was delivered, the side mirrors were damaged and the windshield had chips/damage in two separate places. I contacted the company right away to report the damage. Initially, I was told that a third-party carrier had transported the vehicle and that I needed to deal with them directly. I contacted the carrier as instructed, but I received no meaningful response or resolution. I then contacted the transport company’s claims department and officially filed a claim. I was told that the driver/carrier had 30 days to respond. It has now been almost two months, and I am still waiting. I have repeatedly tried to contact them, but nobody seems willing to take responsibility. My calls are not being properly answered, and I keep getting passed from one person/company to another. I paid a transport company to safely deliver my vehicle, and I should not have to spend months chasing different parties to get damage addressed. The damage itself is frustrating, but what is even more disappointing is the lack of communication and accountability after the damage occurred. Based on my experience, I cannot recommend this company. If you are considering using them to transport a valuable or specialty vehicle, I would strongly suggest making sure you understand exactly who is responsible if your vehicle is damaged and how their claims process actually works.

The driver scratched the roof of my Chevy Malibu and covered it up with some kind of smear. The interior was damaged also. I will never use this company again. This happened in October 2023.

Used this Transport service 2x in the past 5 yrs and both x's were excellent they communicated great no issues price given was exact at delivery! Definitely RECCOMEND!☆☆☆☆☆

I would absolutely not use this company again. They connected us to a broker who had stolen our vehicle in-transit, did not cooperate when we asked about update, gaslit us when we notified them our vehicle's GPS tracking showed the vehicle going the opposite direction of where it was supposed to be shipped, and hid the fact that they were not able to contact the shipper for days before notifying us, delaying us being able to file a police report. The broker websites they had access to flagged the carrier as having stolen vehicles the day before they were supposed to pick our vehicle up and did not do any due diligence to switch carriers or notify us or the police. The carrier's insurance maxed out because they stole millions worth of vehicles in the same week and they still took no responsibility and would not even provide their insurance information, even though their terms and website guaranteed this coverage. Our insurance spent months trying to work with them and got nowhere. DO NOT USE THEM. We are a rare/unlikely case but this broker had every opportunity to perform their due diligence, work with us during the transit, and work with us to help make it right after the vehicle was confirmed stolen but did nothing. They even screened our calls and stopped answering our emails once they realized our vehicle was stolen. This is a horrible company, despite the good reviews (which they likely paid for), and I've used plenty of brokers in the past.

Our company, Al Aqsa Trans LLC, is still waiting for payment on Load ID: 36861877, which has now been outstanding for over 4 months. We've followed up multiple times but have not yet received payment. We hope this issue is resolved soon, as timely payments are important for carriers. Based on this experience, we encourage others to be mindful of payment timelines when working with Easy Auto Ship.

Our company, Al Aqsa Trans LLC, is still waiting for payment on Load ID: 36861877, which has now been outstanding for over 4 months. We've followed up multiple times but have not yet received payment. We hope this issue is resolved soon, as timely payments are important for carriers. Based on this experience, we encourage others to be mindful of payment timelines when working with Easy Auto Ship.

My husband and I have worked with Anthony twice now for transportation of our cars with each military PCS move across the country, from east coast to the west coast and now back. He is very experienced, flexible, and gets straight to the point. He ensures the trucks are able to accommodate my husband's sports car each time, and that is a huge plus! Both transportation transactions were smooth and stress-free. I would recommend getting in touch with Anthony for your next shipping of vehicles.