EastwoodSince 1978 Eastwood as been designing innovative products for the Automotive DIY Community. Our in house designed products are made with our customers in mind.
Eastwood (eastwood.com) has 242 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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242 approved reviews, newest moderated first
Mazuma F.
I recently purchased several metal fab and finishing products. All arrived in good condition. I appreciate being able to find all of the innovative products Eastwood has in a one stop shop. If I were to have one complaint, it would be that too many of the products are manufactured in China. I would pay more if the products were made in the US or more trade friendly countries.
Hank L.
The products were fine as always, however the packing was substandard.
Response from EastwoodOct 24, 2022
Hello Hank, thanks for writing your concerns. We are sorry if your package was damaged during transit. We have switched shipping carriers in hopes this will better benefit our customers. Thanks again.
G.O.
Ordered 1 gal of Featherfill G2. Product was shipped and received promptly. However packaging for shipment was inadequate, received with liquid catalyst contents leaking and soaking through to the outside of box. All contents inside the box contaminated and dripping wet with spilled catalyst. Gallon can of product dented. Cannot tell yet whether the product will be usable due to need for chemical spill cleanup. Follow-up 11/10/2022: After below response from Eastwood I reached out to their customer support to request a replacement of the damaged portion of the product. I received no acknowledgement until 10 days later, at which time I was told that the product didn't include catalyst (activator). A quick read of the product web page says that it is included. So they don't understand the product or even how to use their own web page. Due to the long delay I gave up on Eastwood and purchased the replacement catalyst locally. So my rating stands - poor packaging for shipment and now customer service as well.
Response from EastwoodOct 24, 2022
Hello G.O Very sorry for the condition in which your order was received. if you haven't don't so already, please contact our customer solutions department for a replacement. We'd also like you inform you we have switched shipping companies to help our customers. Thank you!
Bones
I needed spray wheel wells on my trailer. I use this exact undercoating spray on my GMC back wells and it's still holding up great. Go's a long way too. Doesn't peel or crackle like others I've seen. Great product. Highly recommend. Eastwood is a trusted shop too.
Rustifarian
Ordered online and phone. Fast, courteous, every thing you need especially, support. Fast shipping considering East Coast to West Coast. Thanks
RJ Nichols I.
Where does Eastwood say that internet orders can take 7-10 business days when I paid for upgraded delivery? According to FedEx, Eastwood paid for the slowest delivery even though charging me a premium. How much is Eastwood pocketing on delivery fees at your expense?
Russell H.
I spoke with customer service (Corine) she was a lot of help - she went through a lot of trouble researching my needs - Corine went a step further and is contacting the technical department to be 100% sure that I get the right products and for that I'm very grateful
Maxime
Great result against rust, the rust encapsulator is easy to apply and Do what i want. Thank you for fast delivery.