Ryan T.
Seven days. No tracking number. Still haven't received item.
It took five days just to ship my order. I ordered on Monday and it shipped on Friday. If I would have known it was going to take an entire business week just ship the supplies I would have gone with another company. The shipping is extremely expensive. For the price a tracking number should be included. I also messaged the company. They said that there was a three days processing time. That is incorrect. In the FAQ's on their site it says 1-2 days unless there are delays. And if there are delays then they should let you know. I asked if there would be a tracking number included once it ships and that was the last that I heard from them. Literally the top of the worst customer service I have received from an online company before. I will never order from them again. I have also never written a review for a company before, so that should be an indicator of how horrible the email correspondence was and the shipping, no tracking number and cost. It's also Monday. It's been seven days since I ordered and still no shipment. I really wish there was some way I could track somethibg so important as medical supplies.