EarthbreezeReviews of earthbreeze.com

What a rip off!! buyer beware!! they keep charging you double than they said. Sneaky tactics with hidden auto subscription Unable to contact them Trying to get refund hopefully PayPal will stop allowing them to use them!

Earth Breeze made everything right even without me asking. I figured I was just out the missing free gifts from my order but Jude from there customer delight team me emailed me. Before I got done reading that email, I received another one saying I have a shipment on the way with the missing items. Thank you for the fast, unexpected, and appreciated customer service.

Do NOT buy directly from this business. They will put you on a subscription and continue to send/charge for product after confirming that you canceled. They are difficult to contacy by phone. Poor customer service.

I decided to try their product after watching a Facebook add. I already use a “clean” product but was intrigued by their lack of plastic packaging. I tried the product and was disappointed in the cleaning ability. I thought that was the end of it… Unfortunately it auto subscribed me their product and shipped out the second shipment with no prior notice and before the 1 month mark. When I concreted their customer service department, “Jess” was extremely passive aggressive in her responses and totally unhelpful in stopping the auto-shipment, despite contacting her within 12 hours of the email notifying me of an incoming, unexpected autoship. I had to wait for the shipment to arrive, contact them again, and be rerouted to another department to initiate a return for refund. Thankfully they were able to refund my second shipment. Buyer beware.

Never informed about any subscription. Tried to cancel via voice mail and email. No response. Website keeps crashing every time I try to cancel. Do NOT buy from these people. Product is not worth the money. SCAM! Do not give them your credit card information!

The laundry soap is good but I got an unexpected charge out of the blue of over $70 when I had a $16 subscription. Do NOT give them the info to charge your card.

I enjoy the product but am extremely disappointed to find a bunch of AI generated ads from earth breeze on social media, I want to support a company that promotes being safer for humans and the planet but I no longer trust earth breeze to be that company if they support and use AI

***update*** A human reached out, and helped clear up the matter. The items were returned/refunded right away without further issue. Too bad the service wasn't better on the front end. May it evolve. **** decided to try EarthBreeze when leaning they started producing domestically. However, editing or cancelling a subscription is a psi-op game to them. When reaching out to cancel, they disregard the 2 day contact period and try to force delivery. I had to file with Paypal and my credit card to pull charges. Product was good. Service is crap.