Escape The InvasionEscape The Invasion is a one of a kind interactive science fiction story delivered right to your doorstep. The company sends a box of clues, physical items and access to online portals that subscribers piece together month by month. Escape The Invasion is not just a subscription service, it is an immersive experience brought to life where you get to become part of the story. Go to escapetheinvasion.com for more information.
Escape The Invasion (earthbreak.com) has 26 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Celeste G.
Very happy with the boxes I have received. Completed them with a group of friends - a bit hit with all of them. Just not happy with customer service. Have contacted them twice will billing issues but no response yet.
Batt
The game sounds fun, I guess my problem is with the customer service. The person that is answering me is nice enough, but it takes an entire day for them to give me one reply, this is probably all my fault though. I mistyped my email, and have been going back and forth for 5 days now trying to get my email corrected so I can login my account to keep track of things. She updated it, but it still does not let me in. I can't even reset the password because it doesn't recognize my email. I am guessing the customer service reps work from home, and do not have a VOIP like Ring Central to be able to take and make calls. So after this 5 months that we signed up for to get a good handle on the experience, I will be cancelling this box. The game sounds fun and all, but not sure that would be enough to help me through with the CS side of things. *Update* After my review was posted they contacted me, and 24 hours later the issue was resolved. Good follow up to a rough experience.
