Adam
Maybe your money is better spent elsewhere....
After the initial 5 month subscription ran out, I noticed a pending charge for another 5 month subscription. I tried to hunt down any sort of way to cancel with this company. I was unable to find any published method so I reached out to their chat line on Jan 6 and Jan 9. The Jan 6 was responded to on the 16th. The 9th was responded to on the 20th. In the meantime, I filed a dispute with my credit card company. The company responded to my credit card claiming I never contacted them to cancel my subscription. If you must get involved with this service, make sure to document the cancellation information and put a note on your calendar. Their business model appears to require them to make it difficult to cancel. They should spend more money increasing customer service which they could get by saving money from the people that are tasked with spending hours writing deceptive responses to credit card disputes.




