john C.
6 weeks and still no order!!!
after waiting four and a half weeks now i still have not received my order, the only message that i have received back was that my order should have arrived by now and to wait a bit longer!!! terrible service from what i thought was a reputable company!!! very disappointed, and will not be using them again!!! i have now waited a further week and a half for my order only to be now told that international standard delivery can take between 5-7 weeks, i feel that this amount of time to wait is totally inacceptable and would like a full refund as was promised if my order hadn't arrived in the next few days after i had left my review on trustpilot.com so please can i have my refund now!!!
Response from Mighty Plugs: The World's Finest EarplugsMay 26, 2017
Dear John: WE TOO ARE UPSET!!!! -----------Over 4 weeks to England is not acceptable!!! WE AGREE!!! The United States Postal Service, the United Kingdom Custom's Department and Royal Mail have slowed down the delivery of your order, yet the tracking says that it is still in "transit" BUT John We are "not to blame". Your order came in on Saturday night with "Free Shipping" selected and we shipped it out the very next business day to England. That quick turnaround is worth a 5 STAR effort on our part, and when our ear plugs finally arrive, you'll want to give them 6 STARS. Should your order not turn up in a few days, then we will of course refund you in total. Most sincerely Mary-customer service




