EaglepatioReviews of eaglepatio.com

Both local quotes we got for a 10' x 20' motorized pergola were over $15k. EaglePatio was a lot less, but I wasn’t sure about ordering something this big online. The price difference was enough that we decided to give it a shot. Ours is installed now and we’re happy with it. Feels solid and looks better in person than in the pictures.

Product tech support was very knowledgeable and so was customer service. Well made product with good pricing

Fast shipping and good pricing. The pergola is very nice and high quality.

I placed my order on a Sunday and was surprised to receive a ship notice the next day and received my pergola on Tuesday. I was very impressed with the packaging. All the parts were in great shape with the exception of one part that was slightly bent I was able to straighten. Everything was easy to assemble and fit and finish was very good, especially for the price. The lighting was not clear on the website so I was pleased to see the downlights over the countertop, the spotlights to light the grill and the colorful lighting on the roof beams. One suggestion I would have for Eagle Patio would be to move the assembly of the pegboard panels, step 19, to prior to bolting the frame to the ground. With the uprights fixed to the ground it was difficult to place one of the panels between the posts.

Just got the pergola put together by myself, great product, excellent packing, the communication throughout the entire process and delivery has been awesome. The customer service team goes above and beyond what was expected. I highly recommend Eagle patio products to everyone, I would definitely purchase from again.

We went through 3 different patio umbrellas over the last two years before deciding on a permanent pergola. Our yard gets strong wind gusts, and umbrellas just weren't cutting it. The 10x12 Eagle Patio gives us solid, worry-free shade without the constant hassle of opening and closing flimsy umbrellas every time the wind picks up. Glad we finally made the switch!

Originally ordered the pergola, a sunscreen, and installation service on Apr. 30. The pergola and sunscreen arrived May 12. Contacted customer service many times to get a confirmation date for the installation service - but the installers were apparently too busy to reply. I finally ended up asking to cancel the installation service and did the installation myself with a couple of my friends. Installation was very straightforward due to excellent instruction manual. Customer service finally refunded my installation on Jun 5 and even gave me additional credit due to inconvenience. I would recommend the Eaglepatio pergola as it is very well built and should last a lifetime. However, I would not recommend getting their installation service as they were not responsive, and installation was not too difficult with 3 people helping.

I had been stalling making a decision on purchase, and a great sales person talked me through it, and due to it being the Memorial Day weekend, offered a discount I couldn't refuse. Upon shipping, one of the boxes came dented, and I was concerned about the condition of the materials inside. Marjorie in customer service was AMAZING! She continued to contact me and follow up with me as to the status of the box. Luckily, my installer opened the box and everything inside was not damaged. The packing quality was stellar. I would HIGHLY recommend Eagle Patio to anyone looking at their products.