Dynojet ResearchReviews of dynojet.com

Dynojet was installed and made my Triumph run terrible. Spent over $600 on a chip that probably cost them about $6 to make. Then spent another $300 on professional install. Then spent over 20 hours trying to diagnose why it wasent working… poor customer service. They don’t answer the phone after 30 Minutes of holding for a rep.. I took it off my bike and put everything back to stock. Worked just fine and didn’t have any flat spots and stutters. Do yourself a favor and don’t purchase this!

Bought a Power Vision 4 through their distributer. The device heated up to 91C (194 F), wouldnt connect to the bike at all, wouldnt accept firmware. Dynojet refuses to replace it despite their website stating they have a manufacturers warranty. They insist I return it to the destributer - something they state is required on that site but which they clearly point out is ONLY for American customers. So my broken device is currently bouncing around 4 weeks now and Im out almost $1000 with no timeframe when or if it will be replaced.

Horrible customer service “proof of purchase” is BS I own it do you warranty your garbage or not???

Their customer service is absolute trash. I guess they got to big to care. I even filed a complaint claiming that they tried to reach me and then would only talk over email. When i complained about that, i never heard from them again. They do not care. Their website is not beginner friendly but their ai is quite good ar guiding you through. I'm glad that i have their product, but if there was another company wirh the same product i NEVER would have given them my business.

Ordered a tuner, found out that it would void the warranty. Returned it so I could buy a Harley approved. It took FOREVER to get the refund and when I finally got it, it’s $100 less than the purchase. I’ve emailed, called, etc and can’t get a response. Customer service has been terrible

Not sure how they are self claiming they’re so great, I called pay for a program told it’s gonna be 24 hours maybe 48. Here we are seven days later and no program, so basically longer to get the program than it took to put the jugs and pistons in what a joke. Don’t try calling these people they push you to their website and garbage AI program chat bot,

You don’t need to reach back out but I work at a dealership and called support for help and got nothing but the worst attitude know to man. Was told I was wrong and had no idea what I was talking about. Worst customer service to date. I’ll definitely be recommending all my customers to stay away from this unprofessional company. I ended up fixing my issue on my own cause it turned out I had more knowledge and experience than whoever was on the phone. Just thought maybe I could get a little insight but that’s where I went wrong. Do better guys. Deserves 0 stars.

I bought a power vision 3 for my can-am ryker 900. 0 Results, no changes at all. NEVER RECOMMEND!