DX SabersReviews of dxsabers.com

dude is a joke buys stuff from china and resells for 3x the price waited 5 months for a saber he never had so i got a refund hes a scam artist report him to the better biasness bureau wish i could give 0 stars

I would not even give 1 star! Been waiting since January 3 for my order.... getting BS excuses... (our suppliers sabotaged us 🙄). Can’t get a refund until the “products comes in and then you return it”. Oh but they quickly took my money in JANUARY and I can’t get it back! Emailed so many times with 3 responses full of excuses and blame game. DO NOT buy from this company. I’m in the process of dealing with the better business bureau and attorney general to try to get my money back from these scam artists. They will also tell you that their competitors are writing these reviews but feel free to contact me and I will send you the order number to show you that this is a legit review.

Ordered a Saber back in December 2020,was told it'll arrive "Next week" the past few months. Recently was told that I should contact the customer service which never answered. If you want to throw out your money and get scammed, this is the perfect company for ya.

I ordered the Beskar Scavenger on February 5th and had a 2-6 week delivery estimation. After 8 weeks i contacted them and i received a sob story about how unfair life is and that they would be doing "everything they can" to get me my order. Well today is May 26th and i threatened to take them to small claims court and finally got my refund... I will not do business with them again. PSA: If they claim this is a fake review i will be happy to show my screenshots of my order confirmation and all my interactions with them!

I ordered in august and the delivery time was 2-4 weeks at the time. When my 4 weeks was up I left a comment in late September ask where my saber was and the dm me asking for my order number and then promised me it was shipping out the next day. It never did. I contacted them AGAIN and they kept telling me it will ship out the next day or the next week. Finally in later October my order “shipped” but they only created the label and didn’t give my order to UPS. After a WEEK of my package being labeled as “label created, UPS awaiting item” it finally shipped. Saber ended up ok but was NOT like the neo sabers they advertise. Mine was missing a sound font and some other effects. Blade was also longer than 32’

Horrible!!! I asked about my order and kept getting the same answer the. I accuse them of scamming and they blocked me

Ordered in January 2021, never had any updates reached out via email, and Instagram never got replies until I asked for a refund. I was refused a refund, nor could my bank do anything due to some visa rule. I was then blocked on Instagram from them. Definitely don’t order.

Having ordered sabers from this company back in February, I have to say.... Be wary about placing an order with this company at this time! Paul, the owner currently has supply issues which he is not pre-warning customers about and the lead times quoted on the website do not reflect the real delivery times for potential orders placed (in my experience) After placing a considerable value order, I received confirmation and was looking forward to receiving my sabers as per the delivery dates quoted on the site 2-6 weeks maximum. After 5 weeks I had heard nothing so decided to contact their customer services team. I sent 4 emails to which all were not responded to. Growing evermore concerned I decided to reach out to Paul (the owner) himself and call him. This unfortunately was also unsuccessful. I also had Paul's email address so sent a series of emails and eventually got a reply. Paul informed me that he is having difficulties with suppliers & mentioned sabotage among other things for the reasons regarding the delay of my order. Paul assured me and made a commitment to me that he would ensure my order was completed and delivered by the end of April. I thanked him for his honesty and agreed to wait the extra amount of time (Having been assured by the owner himself). Unfortunately as the end of April neared to a close I had to email again (and again) to find out what was happening, no news, no info on shipping, nothing! Paul became very difficult to deal with so I decided to cancel my order on the 1st of May. Unfortunately this was not received in the professional manner I had hoped. I was told that if I wanted a refund then all I had to do was return the sabers - even though at this time, they had not even been shipped out to me yet! (Which made no sense whatsoever) I was then told by Paul to deal directly with Customer services as he does not get involved with these things (Even though he had done, and made a personal commitment to me for delivery in April) Customer services then failed to address the situation and comprehend the fact that I was entitled to a refund & that the order had not even been shipped out. I faced a very bad situation which with some extra emails and contacting via social media, eventually lead to Paul issuing a refund on the 16th of May. I would encourage people to be wary at this time placing any orders with this company. I have also recommended some steps to Paul which may help improve things for his business in the future. If you decide to buy from this company please do your research first and contact prior to purchase to gain a commitment from them for a realistic lead time. There are many customers who have experienced issues & dealing with Paul is far from easy! I have given one star as he did eventually refund my money which I am legally entitled to. If you are experiencing difficulties with your order then in this case "Persistence overcomes Resistance" I hope Paul sorts things out but I have a Jedi feeling it wont be anytime soon! Order with caution people!