Very nice company to work with when doing a home demo! Price is right as well.
Response from Dumpstr Xpress ArizonaNov 14, 2017
This is SO great to hear! We work with many people just like you every day and we are always happy to hear that we made it a little easier and within your price budget! We hope to work with you again in the future!
DA
Dallin
Great company
Great company, had a few little problems with the look of the dumpster ( was tagged with spray paint) but they took care of the problem. I read a review how they were upset the delivery showed up before 6. I would give 5 stars just for that. Trying to get a dumpster early is impossible sometimes. All in all they are the better of the dumpster companies in Phoenix, don't listen to these people who have to write a bad review for anything simple.
Response from Dumpstr Xpress ArizonaNov 14, 2017
Dallin
Thank you thank you thank you for your words in this very honest review. We do work hard as a local Phoenix business to provide the best owned and operated dumpster company in the valley. We are grateful that you gave us the opportunity to correct any issues and you still gave us an outstanding review. Look forward to doing more business with you in the future !
CM
CM
Extremely Early Drop-Off Wakes Household and Angers Neighbors
I was given no drop-off time. On delivery day, I was called at 5:27 am, and told that the driver was waiting outside (and given some quick apology about being busy that day, which is why the massively early drop-off). The call woke up my wife as well. I went out (extremely groggy) to move some cars for the drop-off (which would be in my driveway). The driver seemed really anxious. When he backed up, the beeping noise was so loud it made my dogs go crazy, and they woke up the entire house (I have some older teens, and some younger children). The beeping and other noise also woke up my next door neighbor and his household (there's been a little tension since then).
When the drop-off was complete, the driver made sure that I could actually get the door open, but left too fast to verify that I could get the door all the way open. There was only enough clearance to get the door half-way open, which made things a bit difficult for all the wheelbarrow loads of dirt I had to get in there.
A year or two ago, I used Dumpstr Xpress, their service was great, and their price was way better than everyone else. This time, they didn't have the best price, but I went with them based on my previous experience. Last time, the initial call was very informative. This time, the initial call felt as if I was being threatened (yes, threatened - not warned or advised) about putting anything besides dirt and clean concrete in the dumpster.
Despite my good experience last year, there is nothing based off of this latest experience that would bring me back.
Response from Dumpstr Xpress ArizonaNov 14, 2017
Chris
You are completely right. Our policy is to only deliver after 7 am in residential neighborhoods and we completely dropped the ball (and the dumpster ) on this one. after looking at driver logs, it was an error plain and simple. We are human although we hate to admit it- but what we hate more is that you trusted us in the past and because we delivered excellence service and competitive pricing. Please know that if you give us another chance to redeem ourselves we will make sure that we exceed expectations.
Dale Glinz
Managing Director
BI
Bill
Delivery and pick up were as promised
Delivery and pick up were as promised. Very saisfied with the service and the person(s) who took my calls were courteous and helpful.
Response from Dumpstr Xpress ArizonaNov 14, 2017
Thank you so much !
ST
Steve
Simple, straightforward and great value
Cheapest, simple to deal with and everything came and went as scheduled
Response from Dumpstr Xpress ArizonaNov 14, 2017
Win win!! Than you for your review !
JO
Joanna
Arrived on time
Arrived on time, as described and picked up on time. Doesn't get any better than that! Highly recommend.
Response from Dumpstr Xpress ArizonaNov 14, 2017
Thank you for your HIGH recommendation!! We appreciate your business!
AN
AnnaMarie
Thank you Susanna
Susanna was very helpful and speeding. Thank you for your assistance in this matter.
JO
Josh
If you had zero stars that is what I …
If you had zero stars that is what I would have given. Awful experience with even worse consumer service. Poor excuse for a dumpster service company. Go out of business already and let the real professionals (your competitors) do you job please.