DwelioReviews of dwelio.org

Response from DwelioSep 4, 2025

Hi Michael, We are truly sorry to hear about your experience and the frustration it has caused. Please know that it was never our intention for you to feel misled or unsupported. After reviewing your account, I can confirm that you still have connected leads provided by us, and while your request for a refund was carefully considered, it was not eligible under the terms of the agreement you signed with us. That being said, we take your feedback very seriously. We understand how important it is to receive timely results and clear communication, and we’re committed to improving in those areas. Regarding your concern about our reviews, I want to assure you that all of our reviews are 100% genuine and can be independently verified by contacting the individuals who shared them. We’d love the opportunity to make this right and restore your confidence in us. Our support department is available to walk through your account in detail, reactivate and prioritize your leads, and ensure you’re seeing the value you expected. Please reach out to us directly so we can work on a resolution together. Best Regards, Team Dwelio.

Response from DwelioMay 28, 2025

Hi Bette, We sincerely apologize for the inconvenience and frustration you’ve experienced. When your refund was escalated to our Finance Department, the transaction had passed the eligible refund window. We then explored alternative refund methods, but due to our policy requiring refunds to be issued to the original payment card, the request could not be processed. We regret any miscommunication regarding Zelle and the delays you’ve faced. Please contact our Support Team directly at [email protected], and we’ll do our best to find a resolution that works for you. We value your feedback and are committed to improving our processes. Thank you for bringing this to our attention. Best regards, Team Dwelio

Response from DwelioMay 23, 2025

Hello, We regret that we couldn't find your account in our records. We as a company prioritize the integrity of our communications and take any claims regarding spam calls or lead quality very seriously. We do ensure strict guidelines concerning customer interactions and privacy. Our practices do not involve spam or automated calling, and we do not possess your contact details based solely on the information in your review. If you have further concerns or feel there may be an error, we invite you to connect with our support team directly. We are more than willing to examine your situation in greater detail if you could provide additional information. We are dedicated to delivering high-quality leads and maintain transparency with our clients remains our top priority, and your insights play a vital role in helping us uphold these standards. We would like to know a little bit more detail to get you off our reach-out list. We appreciate you sharing your feedback with us.

Response from DwelioMay 21, 2025

Hey Trinh, We truly apologize for the frustration this has caused. Lead generation can be unpredictable—some months are slower than others—but we always aim to prioritize quality leads you can close. That said, we understand your concerns and take them seriously. We’d like the opportunity to make this right. Please reach out to us directly at 4708680075 so we can address your experience and work toward a resolution. Your satisfaction matters to us, and we’re committed to improving your experience moving forward. Thank you for bringing this to our attention. Best Regards, Team Dwelio

Response from DwelioMay 13, 2025

Hi Keissan, Thank you for sharing your experience. We sincerely apologize for any inconvenience you've encountered. It's concerning to hear about the issues with the delay in addressing your refund request. We take your feedback seriously and are committed to resolving this matter. Please reach out to us at [[email protected]] with your account details so we can investigate and assist you promptly. Your satisfaction is important to us, and we appreciate the opportunity to make things right. Regards, Team Dwelio.

Response from DwelioMay 1, 2025

Dear Mabel, Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you've experienced. We take compliance with the Do Not Call list very seriously, and it’s never our intention to disturb or cause frustration especially to fellow professionals in the industry. We are currently reviewing our lead generation practices and will ensure that if we have your contact information it will be permanently removed from our system. Your feedback is incredibly valuable and helps us improve our processes. If you’d like to speak with us directly so we can confirm resolution, please don’t hesitate to reach out. Wishing you continued success in your real estate work. Regards, Team Dwelio.

Response from DwelioApr 16, 2025

Hello DD, We appreciate your feedback and regret that your experience did not meet expectations. However, we want to clarify the efforts made on our end. We take great pride in the integrity of our service and the authenticity of our client feedback. Every review featured on our platform has been submitted by real users based on their actual experiences. We do not incentivize, solicit, or fabricate positive testimonials — doing so would be a violation of both our ethical standards and consumer protection laws. As a company, we maintain complete documentation of service delivery, including lead logs, communication records, and customer support interactions. These records verify that the client in question received 7 leads, with two confirmed interactions. We are committed to full transparency and would be more than willing to present this evidence to any concerned party, including legal counsel or regulatory bodies. We also welcome all honest feedback, positive or negative, as it helps us grow and serve our clients better. Regards, Team Dwelio.

Response from DwelioMar 28, 2025

Hey Payman, We appreciate your feedback and regret that your experience did not meet expectations. However, we want to clarify the efforts made on our end. Your refund policy was voluntarily extended beyond the initial 60-day period as a goodwill gesture. We provided leads, and you even connected with one. Unfortunately, external factors like the L.A. fires impacted the market, which affected response rates—not just for us, but across the industry. Despite this, we continued working to generate results, investing in outreach even during slow periods. Our priority has always been to deliver quality connections and closings. While challenges arose, we remained committed to adjusting and improving our approach. We are still open to working with you to ensure you get the best possible outcomes. Regards, Team Dwelio.