DwelioReviews of dwelio.org

Response from DwelioJan 21, 2026

Dear Julia, We’re truly sorry to hear that you feel this way. We take pride in operating with transparency and integrity, and we have fully honored the terms of your signed agreement. Our records show a total payment of $699, and we have delivered 8 leads to date. We remain fully committed to sending the remaining leads as promised in your contract. You were onboarded on July 15, 2025, and received your first lead on August 15, 2025, which was within the agreed-upon timeframe. Since then, several valid and exclusive leads have been delivered, and your account remains active with seven months left in your annual plan. To further support your success, we also upgraded your package to include live-transfer leads at no extra cost and reduced your referral fee. We genuinely value all of our clients and have made several attempts to resolve this matter amicably. Our goal has always been to help you achieve results, and we regret that your experience has led to this frustration. We remain open to further discussion in good faith to address this matter. We encourage you to contact our Support Department at [email protected] so we can work directly with you to deliver the results you deserve. Best Regards, Team Dwelio

Response from DwelioJan 7, 2026

Hey Krit, We understand your concern and take feedback regarding refund issues very seriously. However, we have thoroughly checked our internal system records, which indicate that our team remained in contact with you throughout the process to help resolve your issue. As previously mentioned by our manager, escalating the situation further puts the contract at risk of termination. Despite delivering several connected leads and remaining committed to the agreement you signed with us, the situation was still escalated. We kindly request that you contact the Dwelio Support Team directly at [email protected] so we can investigate this further, verify your details, and address your concerns directly. Warm regards, Team Dwelio

Response from DwelioOct 27, 2025

Dear Beth, We’re truly sorry to hear that you feel this way, but we would like to clarify that Dwelio Homes is not a scam. We take pride in operating with transparency and integrity, and we have fully honored the terms of your signed agreement. You were onboarded on July 21, 2025, and received your first lead on August 15, 2025, within the agreed timeframe. Several valid and exclusive leads were delivered, and your account remains active with nine months still left in your annual plan. We also upgraded your package with live-transfer leads, at no extra cost, to ensure you had every opportunity to succeed. Refunds are processed strictly according to the contract, which states they may only be considered if no valid leads are delivered. Since you received qualified leads as promised, the request was respectfully declined. We genuinely value all of our clients and made several attempts to resolve this matter amicably. Our goal has always been to help you achieve results, not to cause frustration. We wish you the very best moving forward and remain open to communication if you’d like to discuss this further in good faith. Again, we truly regret that your experience has led to this situation. Your feedback is important to us, and we remain committed to improving both our service and communication. We encourage you to get in touch with our Support Department so we can work with you directly to resolve this matter and move forward in delivering the results you deserve. Best Regards, Team Dwelio.

Response from DwelioSep 12, 2025

Hi Aletha, We sincerely regret to hear about your disappointment and want to clarify a few important points. At Dwelio, we are fully committed to delivering exactly what was promised — 20 connected leads annually. Our Success Team has been actively trying to reach you to assist and ensure you receive the value outlined in your agreement, but unfortunately, we have not been able to establish contact. We want to address your statement regarding a refund: no refund was ever promised from our side, and we must respectfully and firmly deny this claim. That said, we remain committed to honoring our agreement and ensuring you receive the connected leads you signed up for. We encourage you to get in touch with our Support Department so we can work with you directly to resolve this matter and move forward in delivering the results you deserve. Best Regards, Team Dwelio.