DustaPro Reviews | Read Customer Reviews of dustapro.com

DustaPro Reviews | Read Customer Reviews of dustapro.com

DustaPro reviews

Showing 5 reviews with 3 stars · Clear filters

Kristen Carlisle W.
Jul 28, 2026
Customer service support took some time…
Customer service support took some time to get through. The vacuum doesn’t perform/operate as shown, and is definitely overpriced for the quality of the vacuum. Once I turned on the vacuum and sat it on my wood laminate flooring it just sat stationary. Also no suction, so I’m not sure how it’s a “vacuum”. Requesting a full refund.
Response from DustaProAug 20, 2026
UPDATE: Hello Kristen, Thank you for getting back to us. We’ve reviewed your order details including your previous communication with us and we are glad to confirm that the matter has since been addressed with a resolution provided. Should you need any further assistance, please don’t hesitate to leave us a message again. _______________________________________ Hello Kristen, Thank you for letting us know your experience. While the vacuum is designed to operate according to the functions and specifications provided in the product information, its pricing reflects the product, its features, and applicable order costs. Nonetheless, we would like to understand what you encountered with your order and assist you with your request. As we were unable to locate your order based on the information available in your review, we have sent you a separate email requesting a few additional details. Please check your inbox whenever you have a moment. Kind regards, Logan from DustaPro
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Margaret
Jul 1, 2026
There was a mix up with my order
There was a mix up with my order, but I dealt with a lady Victoria ho was extremely helpful and sorted my order out very quickly. She was very professional efficient and as I said helpful
Response from DustaProJul 7, 2026
Hello Margaret, Thank you for taking the time to share your experience with us. We're delighted to hear that our agent was able to assist you promptly and that her professionalism and support helped resolve your order. Your kind words will be shared with our team. If there's anything else we can help you with in the future, please don't hesitate to contact us at [email protected]. We'll be happy to assist. Kind regards, Logan from DustaPro
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Chong
Jun 30, 2026
"Tricked" into adding two more units…
"Tricked" into adding two more units before completing the order process. Only intended to buy and try two units, but the website put up another offer with "small print" of declining the offer which could easily missed.
Response from DustaProJul 7, 2026
Hello Chong, Thank you for sharing your feedback with us. We understand your comments regarding the offers presented during checkout. For clarity, any optional offers are intended to be separate from the main purchase and are entirely optional. If your feedback relates to a specific order or experience, we've sent you a private message requesting your order information. Once we receive your response, we'll be happy to review the details and assist you further. Kind regards, Logan from DustaPro
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Jurnee
Jun 28, 2026
I don't like how you keep trying to get…
I don't like how you keep trying to get me to buy other things!
Response from DustaProJul 7, 2026
Hello Jurnee, Thank you for sharing your comment. While additional offers may be presented during the ordering process, they require an active choice before being included in an order. We would nevertheless like the opportunity to take a closer look at what happened in your case. As we are unable to identify your order based on the review alone, we have sent you a separate email requesting a few additional details through TrustPilot. We look forward to assisting you further. Sincerely, Logan from DustaPro
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Cindy K.
Jun 18, 2026
I hate that I got duped for the toilet…
I hate that I got duped for the toilet bowl cleaner and drain cleaner. The way it was worded made it sound like you won them as gifts, instead I was charged for something I really had no interest in NOR THE EXTRA MONEY TO SPEND!
Response from DustaProJul 7, 2026
Hello Cindy, Thank you for taking the time to leave a review. We appreciate your comments regarding the purchase process and would like the opportunity to understand what happened. As we are unable to identify your order based on the information provided in the feedback alone, we have sent you a separate email requesting a few additional details through TrustPilot. We look forward to hearing from you. Kind regards, Logan from DustaPro
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