Anand
Useless company | Highly dont recommend to anyone
I booked one ticket and it became invisible in less than 24 hours. I emailed customer care but no one responded. Initially, they said it will long lasted for 3-4 days. Please don't waste your money. Highly don't recommend to anyone. ---------------------------------------------- Date - 7 Aug 2023 You guys are making fool to people who trusted upon you. Yesterday I escalated on @Trustpilot at around 10pm and all of sudden I received an email from you guys at 1.30 am 8 August 2023 so that you can reply on this platform. Respected Sir, when I emailed you on Saturday 5 August 2023 at 10.24pm you never replied. On top of that, you stated that you sent tickets 2 days before the departure but how come you send me updated ticket with in 30 mins on Friday when initially I booked and no body sorted out my queries. YOU ARE MAKING FOOL TO YOUR OWN CUSTOMERS. When I highlighted on this platform then all of sudden you sent me updated ticket with all my personal details mentioned inside ticket (earlier it was not there). You must understand the pain which we have to face when no one is replying to our queries. I contacted your India customer care as well on whats app but he also not answered me properly. I mentioned that can I call you but he didn't bothered to reply. Because of you guys I have to booked new, actual ticket and bear the cost of cancellation. In online business, you cannot make fool to your customers. @Trustpolot - thanks for this platform but please make this platform more useful so that we can start a thread for discussion so that we can discuss our concern transparently
Response from DummyticketAug 6, 2023
Dear sir, The tickets are valid as per time limit and that's why we send the ticket 2 days before the departure flight, so that it dont expire. In your case we have already sent you an updated ticket Thanks Dummy Ticket team




