DudaReviews of duda.co

Ran! So they increse prices without notice, you'll know whenn renewal and they take money without informing about increse! Now you want to transfer...well those thieves are ready for you! First you are in monthly plan, but they make sure you have renewal for whole year...so they force you to pay for another year in advance, blocking you from doing anything else! Well so can switch to monthly payment...nope, they made sure you can switch to monthly payment only after another year! So those thieves came up with this system to screw you for another year! Nothing you can do about it, even on montly plan...so now have to sue them...who's on same boat let me know to have a big case against those thieves.

It's a total scam, no delivery yet and it's been months since I placed my order.

Support is useless. Somehow my client has managed to remove me from admin and now no one can access the site. Now we have to go to the expense and fustration of moving to another platform.

I have been dealing with Duda's complete lack of communication for over a month now, and it has been an absolute nightmare. My account has been completely unusable because I can't republish my site at all, and despite countless attempts to get their team to fix the issue, they have been utterly useless. The customer service is hands-down the worst I have ever experienced. Not only do they not care about their customers, but they also seem to have no interest in resolving critical issues that affect people's businesses. I've had zero follow-up, zero updates, and zero solutions. Duda's blatant disregard for their users is appalling, and they have made it abundantly clear that they do not value customer relationships. I would strongly advise anyone considering using this platform to steer clear—if you run into any issues, expect to be completely ignored. Avoid Duda at all costs. They don't deserve your time or money.

Accidently purchased two instances. Extremley hard to cancel. Cant remove credit card. Support is poor and functionality is average.

They are the worst. They've consistently tried to push me to paying for something I don't need and can't use. Final insult was making my mobile site unusable and refusing to assist with the problem. I'm not a tech "newbie" - these people are utterly incompetent. The final insult is they make cancelling your account virtually impossible. Next stop is BBB.

As a non-techie who doesn’t have the time nor desire to figure out Wordpress all over again, I wanted to try Duda because my GoDaddy website looks very plain & boring. Some of Duda’s templates look really nice & colourful, but when I went on to edit two & previewed them, everything was so slow to load & the transitions, clunky. I even took out the ONLY two fade effects I used and reduced my videos, but to no avail. As I’m running a non-profit website, the miserable load is really bad for visitor retention. I feel like I’ve wasted so many hours just for nothing. What a pity cos Duda has so much potential for customers like me. The mobile, tablet & web view need to be edited individually too but whatever I rectified in my tablet view always messes with how it appears in web view. It feels like I’m in the endless vicious cycle of Wix realm all over again. I have been trying to stay optimistic for 5 days & still on their trial period. And Duda isn’t exactly cheap. Let’s see how I feel about it tmrw. If I don’t feel positive I might as well don’t part with my money & just stay with GoDaddy. Plain as my website is, at least it is much cheaper, loads ultra fast & we’re still first on Google search. Not to mention the availability of customer service. I just have to find a way to un-bore my design. This is just me consoling myself.

As a web designer for over 5 years, I've relied on various website hosting platforms. However, my recent experience with Duda was an absolute nightmare. Let me explain. I accidentally cancelled my yearly plan, intending to avoid automatic renewal at the end of the term. Big mistake. This seemingly simple action resulted in the immediate unpublished status of ALL my client websites! These are paying clients who depend on their websites being live. Needless to say, I was furious and incredibly disappointed. Duda's communication regarding cancellation consequences was misleading. Their information stated websites would remain active until the subscription ended, yet mine were unpublished immediately. This contradiction added insult to injury. To "fix" the issue, Duda offered a convoluted workaround. Their solution involved me restarting payments on a monthly plan, with the promise of manual refunds every month. Here's the kicker: there was no guarantee these refunds would be processed! On top of that, the process seemed like a huge hassle, requiring me to submit monthly refund requests. The most shocking part? Despite my over 5 years of loyalty as a customer, Duda refused to reinstate my original plan as a one-time exception. This lack of customer support solidified my frustration and left me feeling completely undervalued. In short, avoid Duda AT ALL COSTS! Their unclear communication and unwillingness to find a customer-centric solution have left me fuming. There are far better website hosting options available that prioritize clear communication and value their customers. My advice? Run far, far away from Duda!