Kingyoti
Terrible support…
Made a purchase on the 4th of December for ducks permanent spoofer, got my key as described almost immediately but when using the software something broke. I had to reflash my bios and reinstall windows. I created a ticket on their discord the same day of the purchase making them aware of what happened and asking for a new key. Today is the 7th of December, his staff no longer answers any questions on the ticket open in discord and Mr. Duck himself has been MIA. Was trying to give him the benefit of doubt till this morning. Train your staff to handle certain things if you are not around to do so good sir. Waiting for them to make it right, once it is made right I will update this review.
Response from Duck's ServicesDec 12, 2025
Hi Kingyoti, Thanks for taking the time to share this — and I’m truly sorry for the frustration you’ve experienced. I took a look into your ticket, and it appears the delay was due to a backlog on our support side over the weekend. That’s on us, and we’re addressing it internally so situations like yours don’t happen again. To clarify for others reading: your permanent spoofer key was delivered instantly as described, and your replacement request is already being reviewed. We never ignore customers — if a ticket goes quiet, it’s almost always due to volume, not a lack of intent to help. Please keep an eye on your Discord ticket. We’ll make sure your issue is fully resolved and that you’re taken care of promptly. Thank you for your patience — we’ll make this right. — Duck’s Services Support Team




