Richard B.
Poor customer service
Unresponsive customer service. I returned an (unopened) product nearly a month ago to Dubby GG, but they have still not issued me a refund nor a proper update. They just keep replying “we are working on it” via email every other week. The tracking number shows the package was delivered, but their unwillingness to issue a refund in a timely manner is unacceptable and unprofessional.


