Greg Y.
Quick and Personal Customer Service
I'm new to copy trading and looked at a few platforms before deciding to go with dub, mostly because it seemed to be the most user friendly platform for beginners. I copied 3 portfolios, and they all showed up, except for the current balance for one of them. I sent an email yesterday (Sunday!) morning describing the issue. By late afternoon I received a response from Brett Chereskin, the COO. He informed me what he thought was the cause of the issue, and told me it should be taken care of by the next day. This morning I received another response from Brett stating what the issue was, and that it was resolved. Definitely 5 stars for customer service! I highly recommend dub for copy trading. It's a class act.
Response from Dub.coJan 28, 2025
Thanks for the kind words, but I think you might be confusing us with the Dub copy trading app: https://www.trustpilot.com/review/www.dubapp.com




