DualjReviews of dualj.com

Worst on-line seller I have ever dealt with. Received confirmation of my order, then waited 1 month. No book, no response from dualj to my inquiries nor my request for a refund, so I filed a complaint with PayPal. Seller didn't respond to either PayPal or to me. PayPal resolved complaint in my favor and credited my account. I have since seen numerous similar complaints against Dualj. I wonder why PayPal hasn't closed their account and how they are able to remain in business.

I ordered a book in September 2010 and they were happy to take my money upon ordering. I recieved notice that my book was on backorder and my take as long as 45 days, OK mind you the item has already been paid for. It is now March of 2011 5 + months later and still have not recieved my book. I have filled out the corespondence form (the only way to contact them) asking for info on my order, with no response. Also I have tryed to cancell my order in hopes of getting my money back for goods that were not delivered, and still no response. as I read other reviews I know that I am not the only one who has had this expieriance.

I placed an order for a book and never received it and now Dualj is not cooperating and will not respond to my dispute. DO NOT BUY FROM THIS SITE!

My order was "back-ordered" in July. Despite emails inviting me to cancel my order at any time, I still have no reply from the company and no refund. Opened a complaint with the Better Business Bureau, but they have not replied. DO NOT order from this company!

Dualj charges for books upon receipt of order. Later they claim delays in finding merchandise. For 6 months now they have not returned my calls (their call center says it is under repair all the time - try it and see) or my emails. Have not received books. Difficult to contest credit charge because they lead you on until it is too late to contest at credit card company. Where did all these positive reviews come from that are so generic and sound exactly the same?

After I ordered the book and patiently waited the 4-14 business day shipping time, I contacted the customer service thrice, and received no response at all. Nothing. I couldn't find the book anywhere else and ended up having to drop the class, and lost the registration fee for the course too. Of course, a month later there was still no response, until I filed a complaint with PayPal, after which no response for another week or so, until quietly the money was refunded with no note, no apology, nothing. Ridiculous, this company should not be allowed to sell anything. I see quite a few people have reported them on BBB as well, guess where i'm going next.

DO NOT USE THIS COMPANT!!!!!!!!!SCAM SCAM SCAM!!!!!!!!!!

I ordered a book on Jan. 26 and has not come (now March 13). Stick with Amazon - you might be paying a few more bucks, but at least you'll get your book... instead of NOTHING, and lose your money. Yep - no refund. Their customer service is an automated response bot. TOTALLY SKETCHY. I plan on following up with an investigation through PayPal. DualJ - I will be harassing you until i get my money back. Count on it.