D W.
Don’t ever shop at DTLR
Don’t ever shop at DTLR. I won a raffle (Jordan) at the Waterbury, Connecticut location and the customer service was terrible.
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DTLR (dtlr.com) has 102 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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D W.
Don’t ever shop at DTLR. I won a raffle (Jordan) at the Waterbury, Connecticut location and the customer service was terrible.
SemperWifey
Gained access to my credit card and billing information via the Shop app. Processed two transactions without my permission/authorization. DTLR Customer Service told me I was not allowed any information about the fraudulent charges even though they contained my billing and credit card information. These were charges they were previously unaware of until I notified them. Smug customer service. Extremely unhelpful. Will never use this merchant in the future, buyer beware.