DT FootwearDT Footwear is a premier provider of orthopedic, wide width, and specialty shoes. They offer a wide range of styles with features like padded tongues, cushioned collars, and broad toe boxes for maximum comfort. They also cater to specific needs with shoes offering double depth, extra depth, slip resistance, and stretchability for those with edema. Whether for daily wear or specialized support, DT Footwear is dedicated to delivering footwear that fits both your feet and lifestyle.
DT Footwear (dtfootwear.com) has 45 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Sky S.
Ordering over the phone was a lot easier than online.
Response from DT FootwearAug 17, 2023
Hi Sky, I'm pleased to hear that ordering over the phone was a smooth process for you earlier today. We recognize that the online experience can be improved, so we're actively working on simplifying the process, especially for our returning customers like you. Your feedback is invaluable and we appreciate your support!
Daniel C.
Ron with his experience
Response from DT FootwearAug 16, 2023
Much appreciated!
Michelle M.
5th pair of shoes we have bought for our son! Excellent fit and helps his feet with his pain! We look other places for 16 6E and keep returning. Excited you have more options than just plain looking, especially for your young adults!
Response from DT FootwearAug 15, 2023
Your review truly made my day! It's heartwarming to know that we've been able to help with your son's foot pain and provide him with options that fit his style. Knowing you keep returning for the excellent fit means everything to us. If you ever have any suggestions, questions, or need further assistance, please don't hesitate to reach out. Thanks again for choosing us and for your wonderful feedback!
Wide Foot C.
I have never seen such a negative, rude, non-listening and unhelpful business. I sent a great deal of information on my feet for their customization / modification. Basically the reply was that with all of my foot issues, I should get custom shoes. I wrote back and asked for the main specific things and he declined. He gave me the name of something else. I asked what that was, and he replied "Google it", Zero friendliness. Zero attempt to be helpful. Zero willingness to listen and to produce something that could be helpful. Update: Yesterday, I replied to the reply from the business, indicating a willingness to work it out, and I asked again for the information. I have not heard back and will see what happens. He never wrote back, never tried to be helpful.
Response from DT FootwearAug 15, 2023
I'm truly sorry to read about your experience, and I want to assure you that it's not reflective of how we aim to treat our customers. While we understood that the customization you needed was beyond our capabilities, we fell short in communicating that in a respectful and helpful way. Your frustration is valid, and I apologize for how this was handled. Our intention in recommending "Hanger" was to direct you to a specialist who could meet your specific needs, but we should have provided more information about them and explained our limitations more clearly. I appreciate you taking the time to share your experience, and I would be more than happy to discuss this further if you'd like to reach out. Again, I'm deeply sorry for letting you down, and I hope we can find a way to make this right.
Sam T.
It's so hard to find extra wide shoes. It's a terrible expensive ordeal. That is, until I found DT Footwear. Best online shoe buying experience and the ONLY positive experience I have had buying extra wide shoes (9E (good luck finding that or larger sizes elsewhere)). I really appreciate the speed at which I received the order, how organized the site is, how much information they provide about their shoes and inserts, and the large variety of footwear there is to choose from. Thank you so much. I can't tell you how much money I have wasted at other sellers, like Hitchcock and their apathetic staff. I believe DT Footwear cares and as someone with wider feet, it really matters in my life. You definitely have a life-long customer now. THANK YOU!
Response from DT FootwearAug 11, 2023
Wow, reading your review genuinely warmed my heart. Finding the right fit, especially in extra wide sizes, can be a real challenge, and I'm thrilled that DT Footwear could be the solution for you. We strive to make the whole process—from browsing to receiving your order—as easy and enjoyable as possible. Your kind words, loyalty, and appreciation mean more to us than you might imagine. If you ever need anything else, I'm just an email or call away. Thank you again for choosing us and for sharing your wonderful experience!
Daniel S.
Shoes were comfortable and stylish.
Response from DT FootwearAug 7, 2023
That's great to hear! Knowing you found the shoes both comfortable and stylish truly makes our day. If there's anything else you need, just let us know!
Jean Kearns A.
She says they are to short and not wide enough. I will be sending them back to you as soon as I get to Zanesville, OH. Aunt and Caretaker of my niece who has CP and is mentally challenged. Jean Kearns
Response from DT FootwearAug 7, 2023
I'm genuinely sorry to hear that the fit wasn't quite right. Once we receive them back, we'll make sure to handle your return promptly. If there's anything specific you need in the meantime, please don't hesitate to let me know so can find the right fit. Thank you for giving us the opportunity to make this right!
Ken
Always have my size (which is amazing) and always arrives when they say it will :)
Response from DT FootwearAug 5, 2023
Thank you for your kind words! It's a real joy knowing we've been consistent in having your size and delivering on time—your satisfaction is the reason we're here!
