Olivia M.
Defective Gang Sheet
I have placed numerous orders with this company. I always purchase UVDTF gang sheets, and only use the decals on epoxy tumblers. Everything was great in the beginning. In April, I purchased a 72” gang sheet full of stock decals for future orders. When I finally needed to use those decals in September, I realized the entire sheet was defective. When I try to apply the decals and pull off the carrier sheet, the decals tear and don’t want to come off the sheet. This was not only an expensive order for my small business, but has also caused orders to be delayed. I have reached out several times and it is still not resolved. It has now been over 3 weeks. I get it that printers can sometimes malfunction, but all they had to do to make it right was send a new gang sheet. I’ll be finding a new place to order from that understands the importance of good customer service.



