dscoutReviews of dscout.com

Dscout hands out rejections like they are candy. I got a rejection for a study I qualified for that I didn't see in my email before it closed. Yep. I didn't even attempt to do the study and got rejected anyway. Great way to keep participants.

I have been a member of dscout since 2020 and last year around April 2025 they did some type of update that detects if you are using a vpn and will not allow you to participate in any surveys which is ridiculous. What I use to be online is my business and no one else's. I should be able to override their system about this somehow. Was a very good platform prior to this. Very disappointing

I have been a user of Dscout for a while, but their recent handling of technical issues is completely unacceptable. I recently qualified for a mission and was transferred to their desktop site to complete it. I spent about 12 minutes doing the work. However, due to a "known bug" (which support explicitly admitted to me via email), their system failed to record my progress properly. When I reached out for compensation, they admitted their logs showed I was on the site for 12 minutes, but because their broken system didn't register a specific "start mission" click on the backend, they refused to pay me. They acknowledged the platform was broken at the time but claimed it was my fault the data wasn't there. Essentially, Dscout expects you to spend your time attempting missions, and if their platform crashes or fails to save your work, you get $0. They take no responsibility for their own technical failures and gaslight users who try to get paid for their time. Do not waste your time here if you expect fair treatment.

This site is about the worst one I have studied in my security career. Sign up with them ONLY if you want to give up all of your personal information. You need to know they follow you wherever you go and monitor all of your activity. They garner and sell and trade all of your privacy. Read it for yourself when you put their extension on your computer and they ask you to activate. It is all there.

Over the past year, Dscout has gone from 'ok' to terrible. Although I've completed a profile and have successfully completed a number of studies, the app increasingly uses a "Throwing spaghetti at the wall" approach in recommending studies. Almost all the studies are not applicable. They just leave it up to the user (me) to sort through the pile one by one. They really owe me money for all the hours I've wasted weeding through their b.s. applications. Oh, and if you are not a big-spender consumer who books expensive trips, is buying a house soon, or is just constantly buying crap, they are really not interested in your opinion.

I completed a live mission on dscout which was confirmed as successfully completed by the platform. I was told to expect the full payment of $100. Instead, I was only issued $20 with no clear explanation and almost no ability to appeal the decision. The reviewer stated at the beginning of the session that “there are no wrong answers,” yet my payment was reduced because I had difficulty navigating the product interface which is exactly the type of user insight they claim to value. Penalizing a participant for an honest usability disconnect completely undermines the purpose of user research. Communication with dscout has been incredibly difficult. There is no fair review process, responses are slow, and the platform appears biased toward outcomes that favor the client rather than objective user feedback. Being told a mission was completed successfully, only to receive partial payment afterward, feels misleading and unprofessional. This experience has shaken my trust in dscout’s process and fairness. If the goal is genuine, organic user insights, then participants should not be punished for providing them.

1 star at the moment done my first mission said finished on 22nd didn't close until 25th after I said about it seems to good to b true had no update regarding payment just keep getting told wait 10 days can't understand y it takes so long when other sites are straight away or within a day or 2

I was working with somebody through Dscout evaluating the phone tool that we are using to work remotely for my business. I’ve spent weeks and weeks doing all of the dscout uploads. And I have not heard back from the person that I’m doing this for since before Christmas. When I reached out to dscout I was told they had no idea who I was talking about. But I should reach back out to that person. Who had a Dscout email address. I wasted my time and they got all the information that they needed and then ghosted me.