Bex A.
Delivery takes far too long
The products are good but the time it takes for delivery is grossly unacceptable. If I didn't need a specific part I would not be ordering anything from them.
Drystrike is listed under Jewelry & Watches.
Drystrike (drystrike.com) has 45 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Bex A.
The products are good but the time it takes for delivery is grossly unacceptable. If I didn't need a specific part I would not be ordering anything from them.
Dean T.
When I 1st received the watch I was impresses. Rugged, lightweight and seemed well put together. However that has all changed. The charging port and cable are diabolical. Because of the recessed charging pins, 1 slight movement whist charging it disconnects. Slightest/minutest bit of dirt and it won't connect to the charging cable at all. I like the watch but seriously, they need to sort out a better charging port/cable. Even a small charging dock might help. Until then, keep you hard earned money in your wallet. Date set as an approximate as I canr remember when I got it last year.
Max H.
There app has changed won't binding with watch recognising watch but won't bind
Carl
Received my watch on the 23rd September in Australia. Watch bore no resemblance to the image on the Drystrike Website. Notified them immediately and requested a return address as there was nothing on the packaging and a refund. Have corresponded back and forth for three months. Still no address to return unwanted goods and no refund. Company stance is "you got what you purchased'! Not Happy.
Response from DrystrikeJan 7, 2025
Hi Carl, sorry to hear there was an issue with your watch. We're happy to replace it at no cost to you or take it back with a refund. The company has been bought and is under new ownership as of January 1 and we are taking great steps to ensure these issues are solved immediately including issues under previous ownership. We are sending you an email response now and are here to help.
Bernardo
I bought a Defender watch from them,it started failing after 4 months of light use,no abuse or hard use! I kept emailing them for 3 months every day until one response said I had no warranty because I did not bought a year extended warranty.They said they changed their email but it was not given the new one.The old email still the same on their web page.Garbage of products and no customer service after you pay.Do not buy from them!!!! absolute scam!!!!
Response from DrystrikeJan 7, 2025
Hey Bernardo, sorry to hear this. Our watches are built to last but in the case they fail, we're happy to replace it promptly. The company is under new ownership as of 1/1/25 and our top priority is to ensure these issues are addressed fairly and promptly. We're sending you a response via email now and we're happy to replace the watch at no cost to you.
William R.
This is my second one took shower wit it on quit charging. first one i was caught in a rain storm quit charging. this is terrible product
Jan H.
Ordered on 21st october . Price on order site kept going up and down then order price was inflated. Confirmed out for delivery if not received within 2 days of the 28th to contact them which I did but the email was rejected as nonexistent. My credit card company have now refunded the money and said this is a SCAM company. And the tracking no doesn’t exist Don’t bother to order from them
mike K.
Disgusting company watch doesn’t work No reply from them AVOID AVOID Amason should be ashamed to let this rubbish ve sold