DruksellReviews of druksell.com

I have not received my order. Druksell's confirmation wrote I would receive a notification of the shipment. That notification of shipment has not yet occurred and it is now 2 months later. Needless to say the items have not yet arrived. Please let me know the status of my order, specifically whether it has been shipped or not.

I loved the products there.Wanted a specific mask which I was assured I would be given details over email I wasn't. Now that I have ordered for a different one and also paid for it I am getting no order updates

The order was to be shipped directly to my friend’s home , instead it was shipped to my home . The packing box used was too small - the soft cover book had to be bent to fit in the box. I had to put in under a heavy object for more than 24 hours to flatten again. There were no updates to the tracking site after 12/26. The package didn’t get to my post office for more than a week after that . The incense containers were damaged because there was no padding or cushioning in the cardboard box to keep them from getting bumped around. Thank you

I'm satisfied with your delivery. I just have 2 comments: 1) It was quite difficult to unpack. Try to use a packing technique that is easier to unpack. 2) Please do not state email address on the package, it is a sensitive personal information that can be misused.

The seller has not communicated with me on this transaction, but honored my request to cancel the order and refund the money in a timely manner. However, in the past, the seller has not responded to my inquires either. I award the seller 3 1/2 stars for honoring my request. From my previous experience, I can say that the products are a little expensive but of decent quality. If you like to support the people of Bhutan through this website, it is a very good cause. I will order again from this website.