Dropsure - Dropshipping & PODDropSure is a trusted partner in global e-commerce, providing a complete dropshipping solution that takes care of everything—from product sourcing and quality checks to warehousing and shipping—ensuring your orders arrive on time and in top condition. Made Easy, Made Sure, Made Scaling! We help you grow your business confidently and effortlessly.
Dropsure - Dropshipping & POD (dropsure.com) has 19 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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IT & Communication · Spring Valley, California
Excellent
IT & Communication · San Francisco, California
Excellent
IT & Communication · San Francisco, California
Excellent
IT & Communication · Los Angeles, California
Excellent
19 approved reviews, newest moderated first
Abdullah A.
Best quality here
Response from Dropsure - Dropshipping & PODAug 6, 2026
Hi, Thank you for your kind feedback! We're glad to hear that you're satisfied with the quality of our products. Maintaining reliable product sourcing and quality standards is one of our priorities, and we’ll continue working hard to provide a great experience for every merchant. Thank you for choosing DropSure! The DropSure Team
isaac
makes it faster
Response from Dropsure - Dropshipping & PODJun 5, 2026
Hi, Thank you for your feedback. We're sorry to hear that your experience didn't meet your expectations. We'd really appreciate the opportunity to learn more about what happened. If you're willing, please contact our support team at [email protected] or through our live chat so we can look into your case and help resolve any issues. At DropSure, we're constantly working to improve our product sourcing, order fulfillment, shipping, and customer support experience for every seller. Thank you for helping us improve.
Armindo
First 2-3 days were impressive. Orders fulfilled fast, customer service was responsive and helpful. I thought I had found a reliable supplier. Then everything changed. After about a week, fulfillment times slowed down dramatically. Orders sat unprocessed for days with no explanation. I had one order stuck for 4 days straight with zero movement. Customer support became completely unresponsive, no replies, nothing. I run an e-commerce business and I simply cannot afford that kind of unreliability. I had no choice but to switch suppliers entirely just to keep my store running. Do not let the initial experience fool you. What starts well does not stay that way. Would not recommend to anyone serious about their business.
Response from Dropsure - Dropshipping & PODMay 5, 2026
Hi Armindo, Thank you for sharing your experience, and we’re truly sorry to hear about the issues you encountered. We take this kind of feedback very seriously, especially regarding fulfillment delays and lack of communication, this is not the standard we aim to provide. To better understand what happened and help resolve this properly, could you please let us know the name of your agent or the email associated with your account? We’d really like to look into this case in detail and see how we can assist.
Matthew A.
I have been using Drop Sure for over a year. Initially, the service was excellent—I even paid my agent bonuses because the performance was so good. However, the service has recently deteriorated significantly. They are now completely unresponsive, and I have multiple unfulfilled orders piling up. This lack of communication is directly costing me money in customer refunds and chargebacks. I need my refunds processed immediately. Please fix this and contact me to resolve these outstanding financial issues.
Response from Dropsure - Dropshipping & PODFeb 3, 2026
Hi there, Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience you’ve experienced recently. We understand how critical communication and order fulfillment are to your business, and we’re very sorry to hear that recent delays and lack of responsiveness have led to unfulfilled orders and financial impact on your side. This is not the experience we aim to provide, especially to long-term partners who have trusted DropSure for over a year. Our team is currently reviewing your case with priority. Please reach out to us directly at [[email protected] ] or reply to our private message with your registered email / order details, so we can investigate the outstanding orders and refund status immediately and work toward a proper resolution. We truly appreciate your past support and the positive experience you previously had with us, and we hope to have the opportunity to restore your confidence in our service. Best regards, DropSure Team
abdelhalim M.
In the beginning they would do everything to have you on board. Once you are on board... the SERVIVE IS ENCREDIBALY BAD! ths supplier does not reply... does not fullfill the orders. Makes so much mistakes. That is extremely bad for your store. I would NOT recommend them... the person who u have contact with is called "NICOLE". Oh my god... very very bad service!! bah!!!
Response from Dropsure - Dropshipping & PODFeb 3, 2026
Hi there, Thank you for sharing your experience with us. We’re truly sorry to hear that your recent interactions with our service did not meet your expectations and caused frustration for your business. We take feedback like this very seriously. Order fulfillment accuracy and timely communication are essential, and it’s clear that in your case we fell short. This is not the standard of service we aim to provide to our partners. Regarding your experience with our support team, we are currently reviewing the situation internally to better understand what went wrong and to prevent similar issues in the future. We would really appreciate the opportunity to look into your specific orders and communication history in detail. Please contact us directly at [[email protected] ] or reply to our private message with your registered email or order information, so we can address this properly and work toward a resolution. Thank you for bringing this to our attention. Best regards, DropSure Team
Matthew A.
They have been ok so far, recent developments mean they do not take oversees payments or paypal payments, and when you pay recently they dont update the status of payments so then you get more chargebacks from customers, will update as i use them more, however my agent is amazing!!!! best agent I have every had =]
Response from Dropsure - Dropshipping & PODDec 15, 2025
Thank you for the honest and detailed feedback. We understand the recent payment changes caused some confusion, especially around payment status updates, and we’re actively improving this process to avoid issues like chargebacks.
eya T.
J'ai utilisé le dropsure pour une seule commande et j'ai payé 5 dollars pour la livraison et le suivi m'affiche que je vais recevoir le colis après 4 semaines sachant que lorsque tu passes la commande tu payes la livraison pour 6-10 jours
Response from Dropsure - Dropshipping & PODNov 20, 2025
Thank you for your feedback, and we're truly sorry to hear about your experience. We understand how important timely delivery is, and we apologize for the inconvenience caused by the delay. Our goal is to always provide clear and accurate shipping information during the order process. We will be investigating your order further to see how we can improve our communication and ensure such delays don't happen again. We truly appreciate your business and hope to have the opportunity to serve you better in the future.
Erdem Ç.
I sell Bluetooth speaker with colorful light modes. I’ve been working with Dropsure as my supplier, and the experience has been extremely disappointing. Here’s what happened: On May 22, I received an order. The product was delivered to the customer on June 10 — it arrived faulty, with the LED lights not working. Dropsure acknowledged the issue and sent a replacement on June 24. The replacement was delivered on July 26, and to our disbelief, it was even worse: The glass was cracked, The buttons were sunken in, And the speaker wouldn’t even charge. When I reached out again, I was told: “Our after-sales policy is to reissue once or refund. We have already reissued it so we cannot refund.” In other words, they sent two defective products to the same customer, and now refuse to issue a refund. This isn't an isolated case. Since working with Dropsure, 1 in every 5 orders has arrived defective. I'm not exaggerating — the failure rate is alarmingly high. It got so bad that Dropsure started sending out replacements without question and claimed each time they were “talking to the factory.” By comparison, while working with Shipbear, I had maybe 1 defective unit out of 200 orders — maybe. Dropsure might seem like a cheaper option, but the quality control is unreliable, and their after-sales policy fails to protect you when it matters most. If you care about your customers, brand reputation, and sanity — do not work with Dropsure.
Response from Dropsure - Dropshipping & PODAug 7, 2025
We’re truly sorry to hear about your experience, and we deeply regret the frustration this situation has caused. This is not the level of service we strive to provide. Please allow us to clarify: Our support team is indeed available 24/7, and we are currently investigating why your case was not resolved promptly. We also take delivery issues seriously—especially when it comes to high-value orders. Could you please provide us with your order number or contact us directly at [[email protected]]? We want to personally look into your case, ensure any mistakes are addressed, and take corrective action. We appreciate your feedback and will continue to improve our communication and service processes. Your trust is important to us.