DropguysDropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours ✌️
Dropguys (dropguys.com) has 604 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Teresa M.
My order is out of stock at the moment; I’m still awaiting delivery. To that end, Customer Service has been amazing. Cannot wait for my case!!
Response from DropguysJul 26, 2026
Thanks so much, Teresa! We know the wait hasn't been ideal, and we really appreciate your patience. It means a lot to hear our team has been able to help along the way. We can't wait for your case to arrive either. We hope you love it! — The Dropguys Team
Pam D.
The screen protector arrived quite fast but the actual protector case took WEEKS. In the meantime I dropped my phone and the protective screen and the phone screen shattered in the corner. If the main case would have arrived when the free screen protector arrived, this would not have happened. If someone gets a new phone and orders a protective screen and case, I think it's safe to assume they want it asap. I am very disappointed in this company for their SLOW service.
Response from DropguysJul 18, 2026
We're so sorry to hear about your experience, Pam. We completely understand how frustrating this must have been. Please send us an email at [email protected] with the details of the damage, and we'll be happy to look into this for you and see how we can help. — The Dropguys Team
Mike
Corrected my order mistake quickly and easily
Response from DropguysJul 18, 2026
Thanks, Mike! We're glad we could get everything corrected quickly for you. We appreciate your support and hope you enjoy your order! — The Dropguys Team
Jen G.
The products are really top-notch, and when I made a mistake in ordering, the agent was super quick to respond and take care of it in the best way for me.
Response from DropguysJul 18, 2026
Thanks so much, Jen! We're so glad we could help get your order sorted out quickly. Mistakes happen, and we're happy we could make the process easy. Thanks for the kind words and for choosing DropGuys! — The Dropguys Team
KMT
Reply was timely. I was able to order my products later that same day.
Response from DropguysJul 18, 2026
Thank you! We're glad we could get back to you quickly and help you place your order. We appreciate you taking the time to share your experience! — The Dropguys Team
Jason
Dropguys was helpful in correcting the missing screen protector from my order.
Response from DropguysJul 18, 2026
Thanks, Jason! We're glad we could get the missing screen protector taken care of for you. Thanks for giving us the chance to make it right, and we appreciate your support! — The Dropguys Team
Tammy
Great quality products, great customer service. Ran into a small issue with the camera protector, but their customer service rep. rectified the problem quite quickly. Would definitely recommend their products.
Response from DropguysJul 18, 2026
Thank you, Tammy! We're glad we could get the camera protector issue sorted out quickly. We really appreciate your recommendation and are so happy you're enjoying our products! — The Dropguys Team
Micheal
Prompt, professional and polite!! ⭐⭐⭐⭐⭐
Response from DropguysJul 18, 2026
Thank you, Micheal! We really appreciate the kind words. We're glad we could help, and thanks for taking the time to leave us a review! — The Dropguys Team
