DropguysDropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours ✌️
Dropguys (dropguys.com) has 604 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Donald K.
Ordering and shipping were easy and very efficient.
Response from DropguysNov 10, 2025
Hi Donald, We’re happy to hear that your ordering and shipping experience was smooth and efficient! Thank you for sharing your feedback and for choosing DropGuys. — The DropGuys Team
Kirk E.
The case and lens protector for my IPhone 17 Pro were well designed and integrated flawlessly with each other. service (order processing and delivery time) was fantastic and there was a true sense that Dropguys valued my business.
Response from DropguysNov 10, 2025
Hi Kirk, We’re thrilled to hear that your iPhone 17 Pro case and lens protector worked perfectly together! It’s great to know you felt valued throughout the ordering and delivery process. Thank you for your kind words and support! — The DropGuys Team
Craig B.
Case looks good/feels good. The camera lens protector broke on its own after about a week. They sent me a new one free. Dropped my phone today on concrete from hip high, and it broke both the lens and screen protector. And my mag safe charger has scratched the back of the clear case really badly in the few weeks I’ve been using it. On top of all that they offered my 10$ for a 5 star review and 20$ for one with a video on here. Trustpilot. Why would they do that if their product was any good??? I WOULD NOT RECOMEND THIS PRODUCT FOR THE $!!!
Response from DropguysNov 2, 2025
Hi Craig, We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Our customer service team responded to your messages within 24 hours, which is our standard turnaround time. Your return request was also promptly addressed. We have reported the delivery concern you mentioned to our fulfillment center to ensure this is properly investigated. Thank you again for your feedback, Craig. We value transparency and are always working to improve.
MP
Great customer service
Response from DropguysNov 10, 2025
Hi MP, Thank you for your kind words! We’re glad to hear you had a great experience with our customer service — we truly appreciate your support. — The DropGuys Team
Luisa
great product, fast delivery and great follow-up.
Response from DropguysOct 14, 2025
Hi Luisa, Thank you for the wonderful feedback! We're so glad to hear you’re happy with your purchase and our service. We really appreciate your support! — The DropGuys Team
Maggie E.
response was very quick and customer service is excellent. The product comes with wonderful reviews!
Response from DropguysOct 14, 2025
Hi Maggie, Thank you so much for your kind words! We're thrilled to hear you were impressed with our quick response and customer service. We truly appreciate your trust and support — welcome to the DropGuys community! — The DropGuys Team
Melissa S.
Excellent, prompt customer service in dealing with a refund/return situation. Initially I was requesting an exchange but then, due to timing of delivery, I requested a refund instead. No issues handing this for me.
Response from DropguysOct 14, 2025
Hi Melissa, Thank you for sharing your experience! We're so glad our team was able to assist you quickly and make the return and refund process smooth. We really appreciate your kind words and understanding! — The DropGuys Team
Matt
I accidentally ordered the wrong case and realized it when the confirmation email told me do double check my order. With a quick email they changed my order before it shipped.
Response from DropguysOct 14, 2025
Hi Matt, Thanks for the great feedback! We’re glad our team was able to catch and update your order right away — we always try to make things as easy as possible for our customers. Appreciate you taking the time to share your experience! — The DropGuys Team
