DrmelaxinReviews of drmelaxin.us

Sure, it makes your skin feel smooth, but my blackheads are worse than ever.

Scam. I ordered two bottles and never received them. They showed ‘delivered’ to some random address in Chicago. I sent multiple messages to the company with zero reply.

Received the wrong product as I can see many others have here. Contacted their customer service and was asked to return via the returns label that was not included in the package. Customer service then sent a shipping label for a company not widely used in the UK. After three failed attempts to return I fed this back to the team, reiterating my intention to return the product, while also asking when I will be receiving my actual order or a refund. For the last week, it has simply been delay tactics from their customer service, I've not received the products I ordered, and no refund. I am now instigating a chargeback process to recover my funds. Order from this website at your own risk.

Haven't received my order. Ordered directly from site, no response by email. Took money and have attempted to take more money fraudulently.

I ordered directly from their website and I received exactly what I ordered and in a timely manner. The url from the site I ordered is under Dexova, and it's part of Shopify, and order and payment were done through Shop services. Unfortunately links aren't allowed in these reviews, but I suspect those that had a negative experience were led by a clone site, if that's the case, their financial institution should be able to help. I hope this helps those that were scammed in some way.

These peels are a complete waste of time and money. The Company demands I mail products overseas....then only wants to give a 50% refund. Please save your money and time DONT purchase Dr Melaxin... it's a scam

Ordered $100 worth of products (3 items). They sent 1 item which was a cheap knockoff of what I actually ordered and want me to pay to send it back before processing a refund. And will not be refunding me the products that I never received. This company is a legitimate scam

I ordered (and paid, obviously) for three Dr Melaxin products, directly from their website (ironically, I thought I would avoid getting scammed). I recieved two products from KOEC? Similar product, rice exfoliant, but totally different brand. Speculating that the products are one and the same with a hefty price difference. They are demanding I pay to return the KOEC products (at my expense) before they will send the products I paid for. I have made my legal position very clear - they just keep saying some version of 'you have to return the products we mistakenly sent before we will send the real ones'. This company is a joke.