Thechristib
Full of Frustration & Hours on the phone with customer service 800 #
Driveredtogo ontinually logs my son out, voice password has NEVER worked, my son has severe DYSLEXIA & has had issues with verification questions.Often, answered correctly & it said they were wrong, turned issue into IT several times. Finally all verification questions changed to "Yes" Answered Yes to last question & it said we entered No. Pressed YES & it said we hit NO. Driveredtogo is NOT user-friendly W/too many hurdles & "security" measures that keep it from being effective. We were told we only had 1 more chance to log in incorrectly. Now they're saying saying we have to re-enroll & pay the $$ again. $350 & he is more than 60% complete. Is this part of the scam? Make people buy this again and go through these awful chapters and videos? I would like his account re-set w/an unlimited number of verification questions answered incorrectly. Since the system is unable to identify correct answers. Dyslexia is a learning disorder & he shouldn't be punished due an inadequate system.



