Scott P.
The rental process was very easy
The rental process was very easy. We rented a 12 passenger van and didn't have any issues. Only downside was the smell. It had an unpleasant odor that never went away. The inside of the van could have been a bit cleaner. I vacuumed it before we left on our trip.
Response from Oscar Car RentalAug 19, 2025
Hi Scott, Thank you for taking the time to share your feedback and for giving us 4 stars. We’re glad to hear the rental process was easy and that the van worked well for your trip. We’re sorry about the odor and the cleanliness not being up to standard - that’s not the experience we want to deliver. Your comments will be shared with our team so we can improve. We hope to welcome you again and give you a full 5-star experience next time. Best regards Theis Customer Support Team



