Anthony H.
Customer service is close to none. Beware!
Customer service is close to none. It takes forever to get a response and they take forever to fix their error. A small company like this should be taking customer service as a priority. I love the idea of family members becoming characters in the book series and I was expecting better...I have no received my books but I hope it comes our good.....
Response from DreamStoriesOct 7, 2025
Hi Anthony, I’m really sorry to hear about the trouble reaching us. It sounds like some of our earlier replies may not have gone through, we’ve seen this happen when messages land in spam folders. If you ever need to reach us quickly, you can always text us at (716) 333-7326. It’s the most reliable way to get in touch, and we’re available around the clock to help. We’re glad we eventually connected and that your loved ones enjoyed the book you prepared for them. Thank you again for your patience, trust, and support, it truly means a lot to our small team.




