dreamrooma.com Reviews | Read Customer Reviews of dreamrooma.com

dreamrooma.com Reviews | Read Customer Reviews of dreamrooma.com

dreamrooma.com reviews

Showing 14 reviews with 3 stars · Clear filters

customer
Jul 6, 2024
Not a traditional rug
The rug is not a traditional, woven rug, but more like a printed, cushiony material. That said, it works and looks good.
Response from dreamrooma.comJul 15, 2024
We wanted to express our sincere gratitude for your recent feedback! We are thrilled to hear that we have met your expectations. Your feedback motivates us to continue delivering excellent products and services. As a token of our gratitude for your support, we would like to offer you a discount voucher, which will be sent to you via email. :)
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Nick M.
Apr 12, 2024
First time buyer
I ordered a rug from this company for the first time, and it was delivered to the wrong address which was later corrected. After recieving the rug 2 weeks later, It was unfortunate to find out the quality of the rug is well below average, and doesn’t look like the image posted on the site.
Response from dreamrooma.comApr 23, 2024
We would like to inform you that we have resolved the issue and your order has been reshipped. It is currently on its way to you for delivery. Thank you for bringing this matter to our attention, and for choosing Dreamrooma. We are committed to ensuring your satisfaction.
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Margarita B.
Mar 4, 2024
Ordered two months ago and still no…
Ordered two months ago and still no product. It was going to be a gift but the date has passed. Unable to get timely response. I emailed them a week ago and still no response. I feel scammed and very angry and frustrated. Be weary of this company. If my order doesn't come I want my $130.00. Finally received response.
Response from dreamrooma.comMar 5, 2024
We wanted to inform you that we have responded to your email inquiry few days ago. Please take a moment to check your email inbox, including your spam or junk folder, to ensure you have received our response. If you have any further questions or need additional assistance, please don't hesitate to reach out to us. We are here to help. Thank you for your patience and understanding.
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William
Feb 8, 2024
Buyer beware
The shower curtain took a long time to deliver and does not look like what is advertised.
Response from dreamrooma.comFeb 9, 2024
We sincerely apologize for any inconvenience caused by our product's quality. We want to inform you that we have already responded to your email and provided a solution. Kindly take a moment to check your email for our response and proposed resolution. Thank you for reaching out to us, and we appreciate your patience and cooperation. We will try our best to improve our product's quality in the future.
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Sherrie
Jan 3, 2024
I order per instructions on delivery…
I order per insyructions on delivery date and it did not arrive until after my niece's birthday and Christmas.
Response from dreamrooma.comJan 30, 2024
We sincerely apologize for any inconvenience caused by our product's delivery. We want to inform you that we have already responded to your email and provided a solution. Kindly take a moment to check your email for our response and proposed resolution. Thank you for reaching out to us, and we appreciate your patience and cooperation. We will try our best to improve our product's delivery in the future.
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Morgan T.
Dec 14, 2023
everything thing was good love the rug…
everything thing was good love the rug still waiting on blanket tho and it's been a long time
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William W.
Oct 9, 2023
A lot cheaper material than I thought…
A lot cheaper material than I thought it would be .
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Mary P.
Sep 15, 2023
The color of my product was not what I…
The color of my product was not what I thought it would be but the customer service was outstanding.
Response from dreamrooma.comSep 25, 2023
I'm sorry to hear that the color of your product didn't meet your expectations. However, I'm pleased to know that you had a positive experience with our customer service. Your satisfaction is important to us, and we're grateful for your feedback. If there's anything else we can do to address your concerns or assist you further, please don't hesitate to reach out. Thank you for sharing your thoughts with us.
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