dreamrooma.comReviews of dreamrooma.com

I ordered a Wizard of Oz quilt 11-27-23. It was still in New York December 7. The company answered my emails by telling me it had been shipped. The date for delivery changed multiple times. It actually arrived in my town today, 12-28-23, but since the address was ‘incomplete’ , the post office returned it to Dreamrooma!!! So after a month, I still don’t have the quilt, and am out $85.99!!! Terrible customer service! The phone number listed doesn’t work so calling or texting the company is not possible. I’m waiting to hear back from the company now hopefully with news that they will rush an order through to me…..probably wishful thinking!! I will never order from this company and wish I had seen these reviews of the company before I ordered. Has anyone ever gotten their money back from them??

Ordered a quilt for my nephew for Christmas back in November. Been told for a month it left a shipping facility in New York. Biggest scam in this country. Will never order from this company again. Horrible people. Do not recommend buying from these con artists. I want my money back.

I ordered the Pelicans (NBA) Rug on 11/24/2023. When I still hadn't received the rug by 12/20, I sent an email to customer service. They responded with a link to a shipping timeline from "17Track" saying the item was delivered to my city on 12/12 (no specific address listed). I responded back saying I never received the item (no record of anyone delivering a rug sized box on my door bell camera), they responded back saying to contact my "local carrier service". USPS??? Not sure what to do now and don't have the rug which was intended to be a Christmas present for my son.

The quilt was misspelled. It said SEAREES. NOT SEABEES. luckily the gift when to a guy with a good sense of humor.

I have not received my purchase. I am extremely disappointed. I will not ever order from your company in the future.

Horrible customer service! The worst I've ever received to be honest!

You’re asking me how you did and I haven’t even received the product yet. I’m starting to get pissed because I ordered it a long time ago and I need it by this Friday. Your service is terrible and your mailing is worse. It shows a date of experience of November 15, that was a date I ordered the product and today is December 7 and I still do not have the product!

Where is my order????